Digital Operations Specialist

Chicago, IL - USA

Monthly Salary: $ 68800 - 86000

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

James Hardie is the industry leader in exterior home and outdoor living solutions with a portfolio that includes fiber cement fiber gypsum composite and PVC decking and railing products. Our family of trusted brands includes Hardie TimberTech AZEK Exteriors Versatex fermacell and StruXure.

With over 8000 employees and our U.S. operating entities headquartered in Chicago we boast 31 operating sites 6 recycling facilities and 6 research and development centers globally. Powered by a dynamic workforce were united by our purpose of Building a Better Future for All through sustainable innovation a Zero Harm culture and a commitment to empowering our people and communities.

For more information visit .

Summary

Reporting to the Digital Operations Manager the Digital Operations Specialist will support the day-to-day execution and operational health ofJames HardiesDigital Experience initiatives across brands. This role plays a critical part inmaintainingdigital workflows ensuring clear communication across teams and supporting the successful delivery of digital projects products and email/CRM initiatives.

The Digital Operations Specialist will act as a key operational partnerhelping manage Jira supporting project coordinationassistingwith stakeholder communications and ensuring processes run role is ideal for someone who is highly organized able to navigate ambiguity in a fast-paced environment and eager to grow within digital operations and project management.

This positionwillbe based atJames Hardies corporate office in the Fulton Market District of Chicago IL with a hybrid work schedule.

What Youll Do:

Digital Operations & Workflow Support

Maintain and support Jira boards tickets workflows and documentation to ensure accuracy and consistency across brands.

Assistwith backlog grooming and ticket hygiene for digital initiatives.

Help track project status dependencies risks and action items to support on-time delivery.

Ensure project documentation (requirements timelines decisions) is up to date and easily accessible.

Project Coordination

Support the execution of cross-functional digital initiatives including website enhancements email/CRM initiatives and digital product updates.

Assistin gathering and organizing business requirements feedback and approvals from stakeholders.

Help prepare project timelines status updates and delivery checklists.

Coordinate tasks to ensurenextsteps are clear and deadlines are met.

Cross-Functional Communication

Support stakeholder communications by drafting meeting notes summaries and follow-ups.

Assistin organizing meetings agendas and materials for project and status meetings.

Help ensure stakeholders are informed of progress upcoming milestones and dependencies.

Act as a liaison between teams to help surface questions blockers or misalignment.

Process & Continuous Improvement

Support ongoing improvements to digital workflows tools and documentation.

Assistwith standardizing processes for sprint execution production releases and QA.

Helpidentifyopportunities to improve efficiency clarity and communication across digital initiatives.

What Youll Bring:

2-4 years of experience.
Bachelors degree required.
Hands-on experience with project management tools such as Jira Asana or Workfront (Jira preferred).
Strong organizational skills with exceptional attention to detail.
Ability to manage multiple tasks and priorities in a fast-paced environment.

Familiarity with website management digital marketing or email/CRM workflows.
Basic understanding of CMS platforms and digital ecosystems.
Exposure to analytics tools (e.g. Google Analytics) is a plus.

Strong written and verbal communication skills.
Comfortable working cross-functionally with UX IT marketing and business stakeholders.
Proactive reliable and comfortable asking questions or flagging risks early.

Strong sense of accountability and ownership over assigned work.
Curious and eager to learn digital operations best practices.
Interested in growing toward a project management or digital operations leadership role over time.

What Youll Receive:

As of the date of this posting a good faith estimate of the current pay scale for this position is $68800K-$ in the range depends on several factors such as experience skills geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan.

At James Hardie we recognize that our success depends on our people. Weve worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

Comprehensive low-cost co-pay Health Insurance;medical dental prescription and vision insurance benefits for every 30 hour full-time employee. Insurance starts on day one!
Life insurance
Short-term and long-term disability insurance
401(k) Retirementplan that will match 100% of employees saved dollars up to the first 6% of your salary
11 paid holidays per year
Paid vacation
(Paid sick leave)
Wellness Program Employee Assistance Program Parental Leave
Employee Stock Purchase Plan
Community Involvement & Sustainable Solutions
Click here to learn more about our benefits

#LI-DW1

James Hardie Building Products Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color gender sex age national origin religion sexual orientation gender identity/expression genetic information veterans status marital status pregnancy disability or any other basis protected by law.

James Hardie will comply with any applicable state and local laws regarding employee leave benefits including but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act in accordance with its plans and policies.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties responsibilities and qualifications may be required and/or assigned as necessary.

Required Experience: