Assistant Branch Manager
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Job Location:
West Yorkshire - UK
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About the Role
As the Assistant Branch Manager at HBFs Morley branch youll play a key part in supporting the delivery of exceptional service driving member growth and ensuring smooth day-to-day branch operations. Working closely with the Branch Manager youll help lead a passionate team champion our member-first approach and contribute to local community engagement while achieving key sales and service outcomes.
The key responsibilities of this role include:
- Supporting the Branch Manager in leading coaching and developing a highperforming team.
- Contributing to acquisition and retention targets through exceptional service and tailored member conversations.
- Providing branch leadership relief across the network and assisting with workforce and queue management.
- Ensuring compliance quality assurance and operational excellence across branch processes.
- Driving community engagement and brand awareness through local area marketing initiatives.
- Supporting sales performance pipeline management and product knowledge to maximise member value.
This position is based in Morley WA on a permanent full-time basis.
About You
With previous experience mentoring or coaching team members you have a passion for delivering outstanding member experiences and a drive to achieve results and outcomes. You bring a collaborative approach a commitment to continuous improvement and the ability to coach others to success. You thrive in a dynamic environment and embody the HBF leadership behaviours in everything you do.
Ideally you will have:
- Demonstrated success in achieving sales targets and managing a structured sales process.
- Proven excellence in customer service with a holistic and membercentred mindset.
- Strong risk awareness and knowledge of compliance requirements within a service environment.
- Experience coaching developing and influencing others to deliver performance outcomes.
- Excellent communication organisational and time management skills.
- Confidence using CRM systems digital tools and modern mobile/online technologies.
Keen to Apply
Great! Applying is as simple and quick as clicking on the Apply Now button to complete your application.
Our recruitment and selection process includes a variety of assessment methods including reference checks National Police Clearance and verification of working rights in Australia.
Inclusion and Accessibility
At HBF we believe in the potential of every individual. Were committed to creating an inclusive workplace where diverse perspectives are celebrated because they make us stronger. We encourage applications from everyone including Aboriginal and Torres Strait Islander peoples people with disabilities and members of the LGBTQIA community including transgender and gender-diverse applicants.
We want you to Be You Be Bold and feel supported every step of the way. If you require any adjustments or alternative formats during the recruitment process please contact us at .
To learn more about our commitments visit: Community Initiatives HBF Health Insurance
Required Experience:
Manager
Key Skills
- Administrative Skills
- Time Management
- Listening Skill
- Leadership skills
- Organizational Skill
- Accounting & Finance
- Business Process Skills
- Communication
- Relationship Management
- Strategic Thinking Skills
- Team Player Spirit
- Budgeting Skills
- Marketing Skills
- Management Skill
- Problem Solving Skills
