Initial Assessment and Planning Worker

About Us

Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.

At CHL our primary goal is to create safe secure and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes we manage over 11000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.

The Role

The Initial Assessment Planning (IAP) Worker plays an important role in assisting our customers who present as being homeless or are at risk of homelessness.

You will display empathy and use your solutions-focused approach to conduct assessments with our customers with the view to preventing and minimising homelessness in the community.

You will assess our customers eligibility and assist them to obtain adequate accommodation through the provision of housing information direct financial assistance and/or targeted referrals to relevant external services.

Advocating on our customers behalf you will liaise regularly with external stakeholders including Centrelink real estate agents and private landlords.

This is a part time fixed-term contract until June 2026.

About You

To be successful for this role you will have a genuine passion for wanting to support vulnerable people in our community.

Essential Criteria:

• Qualification and/or demonstrated experience in Social Work or another relevant social discipline.
• Relevant skills and experience in working effectively and sensitively with a diverse customer group with complex needs.
• Confidence in liaising with various stakeholdersincluding vulnerable people.
• Strong work ethic willingness to learn and a caring and empathetic nature.
• Previous experience working on MS Office programs.
• Ability to compose professional correspondence via email to internal and external stakeholders.
• A current drivers licence.

Desirable:

• Previous experience working in the social/community housing industry.

Please note that a satisfactory police check is required for all staff and those with client related responsibilities are required to provide a NDIS and Working with Children Check (WWCC).

As an equal opportunity employer CHL works closely with people from a diverse range of acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them their culture and their Elders past and present.