Enterprise Account Executive (East Coast)

Sendbird

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profile Job Location:

New York City, NY - USA

profile Monthly Salary: $ 230000 - 300000
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations keeping humans in the loop for complex inquiries and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4000 of the worlds most popular appsincluding industry leaders like Match Group Rakuten Yahoo and CoupangSendbird powers over 7 billion messages every month.

We are building a high performing sales team at Sendbird and are currently looking for an experienced Enterprise Account Executive who can consult with our customers and challenge them to incorporate messaging as part of their user experience. You will develop your own leads transform the imagination of customers and developers and close enterprise-level deals. We value a tenacious work ethic and relentlessly resourceful people. For this role we are prioritizing candidates located in the Central or East coast. Please see the list of cities in the application questions below.

What You Will Do

  • Close enterprise level customers in a fast paced and high-intensity environment
  • Focus on an outbound self-sourced approach
  • Quickly build and nurture a 3-5x qualified sales pipeline
  • Maintain extremely high level of customer focused readiness and activities
  • Navigate multi-threaded conversations in top tier companies
  • Be willing and able to help grow the company in a multifaceted environment

What You Bring To The Table

  • 5-8 years of technology sales experience with a strong track record of success
  • Experience in complex solution sales and consistently closing high 6-7 figure deals
  • Relentless work ethic and dedication towards customers
  • A fast learner with high level of energy positivity and a sense of humor
  • Strong alignment with company values

Even Better If You Offer

  • Formal SaaS sales training in an extremely competitive sales environment
  • Experience at a top-notch professional firm (investment banking management consulting etc)
  • Previous experience selling AI or Customer Support/Experience software.
  • Experience selling to enterprise-level developers and product teams
  • Experience in vertical industries (communities live-streaming on-demand ecommerce gaming etc.)

What We Offer Includes (but is not limited to)

  • 20 days PTO 13 paid US company holidays 7 sick days 1 volunteer day plus 2 rest/rejuvenation and birthday days off
  • Company subsidized medical dental vision insurance
  • Flexible spending accounts
  • Parental leave
  • Life and disability insurance
  • Be Your Best Self: An annual stipend of $3500 (prorated after 3 months) for expenses ranging from professional development classes and training to personality assessments gym memberships books fitness classes mental health services and massages

Pay Transparency

For cash compensation we set standard ranges for all roles based on function level and geographic location. To determine our ranges we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $230000 - $300000 OTE . This range is specific to the San Francisco Bay market. We consider several factors when making final compensation decisions including but not limited to skill sets experience and training licensure and certifications and other business and organizational needs which may cause your specific offer to vary from the amount listed above.

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind we require all employees within an hours commute range of their local office to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds experiences and skill sets. Sendbird is a place where everyone can learn and grow. We respect promote and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

About Sendbird

Combining omnichannel AI and battle-tested award-winning communication APIs Sendbird enables businesses to build AI agents and meaningful customer connections at scale.

Trusted by 4000 leading appsincluding DoorDash Match Group Noom and Yahoo SportsSendbird powers over 7 billion conversations every month offering exceptional reliability security and compliance that meet enterprise-level demands.

Headquartered in California Sendbird is backed by ICONIQ SoftBank Tiger Global Y Combinator and other reputable investors.


Required Experience:

IC

Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations keeping humans in the loop for complex inquiries and re-engaging customers with p...
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Key Skills

  • SAAS
  • Customer Service
  • Cloud
  • Healthcare
  • Account Management
  • CRM
  • Salesforce
  • Infrastructure
  • Client Relationships
  • New Customers
  • Territory
  • Trade shows
  • Sales Goals
  • Sales Process
  • Analytics

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Delight customers with AI customer service

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