C004662 Deputy Service Delivery Manager Cyber Security (NS) MON 23 Feb

Brussels - Belgium

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

Deadline Date: Monday 23 February 2026

Requirement: Deputy Service Delivery Manager - Cyber Security

Location: Brussels BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 1500

Required Start Date: 31 March 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Duties & Role:

Endpoint Security Operation Support

Support the Endpoint Security Team Lead in managing day-to- day delivery of endpoint security services.
Monitor endpoint security service performance coverage and compliance against defined security baselines.
Track incidents problems changes and service requests related to endpoint security services.
Coordinate with endpoint security engineers users stakeholders vendors and other IT teams to ensure timely issue resolution.
Support documentation reporting on endpoint security posture risks and service KPIs.

Gateway Security Operation Support

Support the Gateway Security Team Lead in managing day-to- day delivery of gateway security services.
Monitor gateway security service performance coverage and compliance against defined security baselines.
Track incidents problems changes and service requests related to gateway security services.
Coordinate with gateway security engineers users stakeholders vendors and other IT teams to ensure timely issue resolution.
Support documentation reporting on gateway security posture risks and service KPIs.

Cyber Incident Coordination

Support the Section Head and Incident Lead during cyber security incidents.
Support security testing cyber exercises and incident readiness activities.

Service Management & Governance

Assist in monitoring SLA and KPI performance across assigned security services.
Prepare service reports dashboards and management summaries.
Track licenses renewals and entitlements under guidance of the Section Head.
Support problem management by tracking root cause analyses and corrective actions.

Continuous Improvement

Identify operational inefficiencies and propose service improvements.
Support rollout of process improvements automation and standardization.
Ensure lessons learned are captured and applied.

Working physically on-site is required to perform most daily activities. There is a limited possibility for remote work (i.e. 1 day/week). Normal non-smoking office environment.

Requirements

Skill Knowledge & Experience:

The candidate must have a currently active NATO SECRET security clearance
5 years experience in supporting cyber security operations or security service delivery in a large and complex environment with high availability.
Strong experience supporting endpoint security services (Trellix) and understanding of endpoint security technologies and concepts.
Experience supporting of gateway security services (e.g. email security gateways web proxies firewalls).
Experience coordinating and tracking incidents problems changes and service requests across multiple teams.
Experience monitoring cyber security service availability performance and compliance against defined baselines.
Good understanding of IT service management (ITIL) principles including SLA/KPI and reporting.
Strong stakeholder coordination and communication skills acting as a link between engineers vendors and service owners.

Required Experience:

Manager

DescriptionDeadline Date: Monday 23 February 2026Requirement: Deputy Service Delivery Manager - Cyber SecurityLocation: Brussels BEFull Time On-Site: YesTime On-Site: 100% Total Scope of the request (hours): 1500Required Start Date: 31 March 2026End Contract Date: 31 December 2026 Required Security ...