Family Investment Specialist Supervisor II

Charles, VA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Introduction

When you join the Maryland Department of Human Services (DHS) you join a team of more than 5000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support preventive services and caring for children and adults.

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland we leave no one behind.

GRADE

LOCATION OF POSITION

Charles County Department ofSocial Services

Family Investment Administration

200 Kent Ave.

La Plata MD 20646

Main Purpose of Job

The purpose of this position is to oversee two units of Family Investment Specialists involved in the eligibility determination of applicants for programs of the Family Investment Administration (FIA) and the quality control review of those determinations. This includes data review analysis and program evaluation. This position will also support employment and training activities for programs within FIA to include the Employment Resources Center in partnership with internal and external stakeholders. Employees in this classification are responsible for the interpretation and application of laws regulations and policies relevant to FIA programs for the analysis of procedures and the recommendation of new or revised procedures.

POSITION DUTIES

Provide administrative and programmatic leadership to the SNAP / Medical Assistance (MA) / Emergency Assistance units.

Assign work and review case records for completeness accuracy with State and Federal policy procedures laws rules and regulations.

Manage the issuance of EBT cards and manages support around fraud alert cases.

Establish processes and procedures to ensure staff are knowledgeable of and able to implement new policies and procedures form DHS/FIA.

Work together with other Charles County Department of Social Services (CCDSS) units program areas teams and external partners to identify and develop procedures to carry out federal state and local law regulations and policy.

May prepare and assist in the preparation of appeal packets to testify in administrative or appeal hearings.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: A Bachelors degree from an accredited college or university.

Experience: Two years of experience supervising workers engaged in determining eligibility for governmental assistance programs or monitoring compliance in those programs.

Notes:

1. Candidates may substitute additional experience as described on a year-for-year basis for up to four years of the required education.

2. Candidates may substitute the possession of an Associate of Arts degree from an accredited college or university and two years of experience involving public contact and performance of support functions directly related to Family Investment program operations for the required education.

3. These requirements are established by the Family Investment Administration by authority provided in Human Services Article Title 5 Subtitle 2 Section 204 (b)(1) of the Annotated Code of Maryland. The Office of Personnel Services and Benefits of the Department of Budget and Management and the Examination Services Unit of the Maryland Department of Human Services do not have the authority to accept substitutions or equivalents.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.

One year of experience in data-driven programs evaluation and oversight.
One year of experience in Human Services Programs Public Assistance Benefits and Workforce Development.
One year of experience in leadership focused on culture/change leading diverse teams implementing department change and stakeholder engagement.

LIMITATIONS ON SELECTION

Candidates must be willing to work in Charles County.

LICENSES REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operators license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified Better Qualified or Qualified and placed on the eligible (employment) list for at least one year.

If you are in State service and are a promotional candidate your salary will be determined in accordance with State of Maryland guidelines.

EXAMINATION PROCESS

The examination will consist of a rating of your education training and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore it is important that you provide complete and accurate information on your application.

For education obtained outside the U.S. a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

BENEFITS

As an employee of the State of Maryland you will have access to outstanding benefits including: health insurance dental and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS

Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).

Annual Leave ten (10) days of accumulated annual leave per year.

Sick Leave fifteen (15) days of accumulated sick leave per year.

Parental Leave up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

Holidays State employees also celebrate at least twelve (12) holiday per year.

Pension State employees earn credits towards a retirement pension.

Positions may be eligible for telework.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online you may mail a paper application and supplement questionnaire to: Attention: Cynthia McMillian Department of Human Services Examination Services Unit 25 S. Charles Street Room 1116-F Baltimore MD 21201.

Or email ; voice .

If you are having difficulty with your user account or have general questions about the online application system please contact the MD Department of Budget and Management Recruitment and Examination Division at or

Do not submit unsolicited documentation. Resumes should not be viewed for a completed state application.

TTY Users: call via Maryland Relay.

As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

We thank our Veterans for their service to our country and encouraged them to apply.

Required Experience:

Manager

IntroductionWhen you join the Maryland Department of Human Services (DHS) you join a team of more than 5000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support preventive services and caring for ...