Would you like to join the leading international intergovernmental organization
We are seeking a skilled Virtual Desktop Infrastructure (VDI) engineer to assume ownership of our VDI environment which spans Dell endpoint devices and relies heavily on Omnissa (formerly VMware Horizon). Your core responsibilities will revolve around installing configuring administering and monitoring this critical component of our IT landscape. Beyond traditional administrative tasks you will be expected to optimize troubleshoot and continually refine our VDI setup ensuring maximum uptime efficiency and compliance with security mandates.
Responsibilities:
Installation configuration administration and monitoring of VDI infrastructure based on Dell end user devices and Omnissa (former VMware) Horizon technologies
Perform daily administration troubleshooting and monitoring of VDI infrastructure instances including underlying virtual application delivery and profile infrastructure;
Conduct installation upgrade and configuration of existing and new VDI instances including associated virtual and application.
Monitor the performance on DEX tools troubleshoot and continuously optimize the existing VDI setup including so called master or golden healthy and functional end user computing environment
Review troubleshoot and ensure compliance with security policies and functional requirements of the VDI setup and associated enabling technologies (Active Directory).
Work on and resolve incidents and service requests using the Purchasers trouble ticket system.
Enhance the business continuity by improving the fault tolerance and disaster recovery
Propose design implement test and maintain fault tolerance and disaster recovery of the complete VDI stack including virtual infrastructure VDI application and user profile the maturity of the IT Operations
Develop implement improve and follow standard operating procedures and instructions on IT operation activities related to the VDI setup.
Develop disseminate and improve instructions for Level 1 and Level 2 technicians.
Perform on the job trainings as needed to team members Level 1 and Level 2 technicians.
Essential Qualifications & Experience:
Group Policy Management (GPOs): Assisting in the creation modification and maintenance of Group Policies to enforce settings across user devices.
Incident Management: Respond to reported service incidents identifying causes and initiate resolution collaborate with incident management team.
ITIL Concepts: Desirable certification in ITIL Foundation
VMware AppVolume: Management and deployment of AppVolumes troubleshooting and updates.
VMware Horizon: Setup configuration and management of Horizon VDI environments.
VMware vSphere: Managing virtual machines ESXi hosts and vCenter operations.
VMware DEM/UEM: User environment management personalization and policy enforcement.
FSLogix: Profile management troubleshooting logon issues and optimization.
Master Image (VDI-MDT): Creating maintaining and optimizing VDI master images using MDT
If youve read the description and feel this role is a great match wed love to hear from you! Click Apply for this job to be directed to a brief questionnaire. It should only take a few moments to complete and well be in touch promptly if your experience aligns with our needs.
Would you like to join the leading international intergovernmental organizationWe are seeking a skilled Virtual Desktop Infrastructure (VDI) engineer to assume ownership of our VDI environment which spans Dell endpoint devices and relies heavily on Omnissa (formerly VMware Horizon). Your core respon...
Would you like to join the leading international intergovernmental organization
We are seeking a skilled Virtual Desktop Infrastructure (VDI) engineer to assume ownership of our VDI environment which spans Dell endpoint devices and relies heavily on Omnissa (formerly VMware Horizon). Your core responsibilities will revolve around installing configuring administering and monitoring this critical component of our IT landscape. Beyond traditional administrative tasks you will be expected to optimize troubleshoot and continually refine our VDI setup ensuring maximum uptime efficiency and compliance with security mandates.
Responsibilities:
Installation configuration administration and monitoring of VDI infrastructure based on Dell end user devices and Omnissa (former VMware) Horizon technologies
Perform daily administration troubleshooting and monitoring of VDI infrastructure instances including underlying virtual application delivery and profile infrastructure;
Conduct installation upgrade and configuration of existing and new VDI instances including associated virtual and application.
Monitor the performance on DEX tools troubleshoot and continuously optimize the existing VDI setup including so called master or golden healthy and functional end user computing environment
Review troubleshoot and ensure compliance with security policies and functional requirements of the VDI setup and associated enabling technologies (Active Directory).
Work on and resolve incidents and service requests using the Purchasers trouble ticket system.
Enhance the business continuity by improving the fault tolerance and disaster recovery
Propose design implement test and maintain fault tolerance and disaster recovery of the complete VDI stack including virtual infrastructure VDI application and user profile the maturity of the IT Operations
Develop implement improve and follow standard operating procedures and instructions on IT operation activities related to the VDI setup.
Develop disseminate and improve instructions for Level 1 and Level 2 technicians.
Perform on the job trainings as needed to team members Level 1 and Level 2 technicians.
Essential Qualifications & Experience:
Group Policy Management (GPOs): Assisting in the creation modification and maintenance of Group Policies to enforce settings across user devices.
Incident Management: Respond to reported service incidents identifying causes and initiate resolution collaborate with incident management team.
ITIL Concepts: Desirable certification in ITIL Foundation
VMware AppVolume: Management and deployment of AppVolumes troubleshooting and updates.
VMware Horizon: Setup configuration and management of Horizon VDI environments.
VMware vSphere: Managing virtual machines ESXi hosts and vCenter operations.
VMware DEM/UEM: User environment management personalization and policy enforcement.
FSLogix: Profile management troubleshooting logon issues and optimization.
Master Image (VDI-MDT): Creating maintaining and optimizing VDI master images using MDT
If youve read the description and feel this role is a great match wed love to hear from you! Click Apply for this job to be directed to a brief questionnaire. It should only take a few moments to complete and well be in touch promptly if your experience aligns with our needs.
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