OB Clinical Support Tech I Overnight Labor & Delivery

PRIMARY FUNCTION:

The position carries a duel role with primary functions covering both nursing and clerical responsibilities. Under nursing the primary function is to perform hygiene/comfort measures and selected nursing and phlebotomy procedures for patients under the supervision and direction of the professional nurse. When in the clerical role the primary function is to promote proactive administrative services such as that of a receptionist registrar data entry clerk order entry clerk and liaison to ancillary departments and outside agencies to facilitate effective patient care.

SHIFT: 7p-7a

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Demonstrates skills and knowledge necessary to provide care appropriate to neonatal
• adolescent adult geriatric patients including knowledge of growth and development. The
• ability to obtain information to identity patient needs and to provide care as needed.
• Performs assigned nursing procedures that pertain to the comfort and well-being of patients.
• Responds to patient crisis situations and initiatives interventions within the scope of responsibilities and notifies RN.
• Performs successful venipuncture and finger sticks on adult patients following all standard laboratory safety policies.
• Performs defined procedures on point of care instrumentation.
• Responds with promptness empathy and interest to needs of patients.
• Communicates to patients employees and physicians utilizing courteous verbal and writtencommunications skills.
• Completes mandatory inservice education
• Performs essential unit specific tasks under the direction of RN e.g. height and weight measurement.
• Handles communication in the various areas of OB Triage Labor and Delivery and 3A 3B. 3C and 4B using CCHS telephone etiquette policy.
• Receives records and relays messages promptly and courteously.
• Makes 911 calls for OB Emergencies e.g. Stat C/S OBERT NICU Alert PP Hemorrhage. Fetal
• Heart Rate Alerts/ Codes Code Blue Code Yellow (infant abduction) and other related emergency code calls.
• Places calls to physicians for patient disposition as requested.
• Adds and moves patients in OB Information System ( OBIS)
• Facilitates patient and visitor flow.
• Demonstrates knowledge of facility regulations regarding visitors and confidentiality status.
• Receives and disperses inter- and intra-departmental communications.
• Directs physicians to appropriate nursing personnel for physician orders.
• Performs duties related to admission/discharge/transfer using the Soarian system including initial registration of emergency patients ( quick-reg)
• Reviews orders placed for patient testing and enters and sends lab specimens using the PowerChart system.
• Prints records as requested by physician and nursing from MMF.
• Print records as requested by physician from Access Anywhere and Centricity Systems.
• Assists in precepting of new OB Triage employees.
• Actively participates OB Triage and VIT teams councils and committees.
• Assists with records reports forms and chart preparation/assembling.
• Assists administrative residents with follow-up including sending letters and faxes to physicians and outside agencies and other health care facilities.
• Performs assigned work safely adhering to established departmental safety rules and practices.
• Reports to supervisor any unsafe activities conditions hazards or safety violations that may cause injury to oneself other employees patients and/or visitors.
• Performs other related duties as required.

SCOPE PURPOSE AND FREQUENCY OF CONTACTS:

Daily contact with patients family members visitors employees medical staff/providers
ancillary departments volunteers and students.

DIRECTION/SUPERVISION OF OTHERS:
None

DIRECTION/SUPERVISION RECEIVED:

Nurse Manager Assistant Manager Charge Nurse Bedside RN Physician

EDUCATION AND EXPERIENCE REQUIREMENTS:

High school graduate or equivalent.

Previous work experience or completion of PCT and Phlebotomist programs.

KNOWLEDGE SKILL AND ABILITY REQUIREMENTS:

• Knowledge of basic nursing care provided for specific patient population of unit
• Knowledge of department standards selected procedures nursing guidelines and procedures.
• Ability to perform successful venipuncture and micro-procedures on adult patients.
• Knowledge of Performance Improvement purposes and process.
• Ability to perform unit specific tasks as directed by the RN.
• Ability to recognize changes in patient status and take appropriate action.
• Ability to communicate effectively utilizing verbal and written communication skills.
• Ability to perform elementary math skills.
• Ability to perform specific nursing and phlebotomy skills as outlined in nursing and laboratory procedures.
• Ability to use appropriate safety measures for patients employees and self.
• Ability to perform CPR
• Ability to follow universal/isolation precautions at all times.
• Ability to exercise judgment tact and diplomacy.
• Ability to respond to patient crisis situations under the direction of the RN following Clinical Practice Guidelines

SPECIAL REQUIREMENTS:
BCLS certifications

PHYSICAL DEMANDS:
Ability to stand walk sit bend lift push pull carry reach twist handle stoop climb as per
unit based Physical Demand Checklist.

WORKING CONDITIONS:
Frequent exposure to biological elements with occasional exposure to chemical and environmental elements as per unit based Physical Demand Checklist.

Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family including health insurance paid time off retirement an employee assistance program. To learn more about our benefits for eligible positions visit