Program Manager, Tech, External Fulfillment
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
アマゾンジャパン オペレーションズ部門では急速な事業拡大の中でお客様の利便性を追求しほしい物がすぐ届くサービスを実現してきましたそのサービスを支える重要なチームの１つExternal Fulfillment以下EF部門では外部の物流パートナーの協力のもと自社の物流拠点にはない商材の取り扱いや急激な需要の変化にスピーディーに対応することでセレクションの拡大を追求しお客様の購買体験の向上に貢献しています
本ポジションは倉庫管理システム以下WMS)の新規機能追加改善のプロジェクトを通じて物流の生産性や品質の改善に取り組んで頂きます
新規機能追加改善のプロジェクトでは海外のシステム開発部署やオペレーション部署と調整しながら導入までのタスクを整理しプロジェクトの進捗を管理して頂きますプロジェクトを進める為にはステークホルダー間のコンフリクトを解決するプロジェクトマネージメントスキルが求められますまたどのシステムの改善が必要かを特定するために商品の受発注から倉庫での入出庫オペレーションに関わるシステムフローやロジックを理解するハードスキルが必要となりますさらにオペレーション担当者から実態を把握する為に情報を収集しその情報を海外の開発部署に伝えるコミュニケーション能力も求められます
At Amazon Japan Operations amid rapid business expansion we have pursued customer convenience and realized a service that delivers what you want immediately. The External Fulfillment (EF) department one of the key teams supporting this service contributes to expanding selection and improving customer purchasing experience by handling products not available in our own logistics facilities and responding quickly to sudden changes in demand with the cooperation of external logistics partners.
In this position you will work on improving logistics productivity and quality through projects for adding new features and improvements to the Warehouse Management System (WMS).
For new feature addition and improvement projects you will organize tasks leading to implementation while coordinating with overseas system development and operations departments and manage project progress.
Project management skills to resolve conflicts between stakeholders are required to advance projects. Additionally hard skills are necessary to understand system flows and logic related to product ordering and warehouse inbound/outbound operations in order to identify which systems need improvement. Furthermore communication skills are required to gather information from operations personnel to understand the actual situation and convey that information to overseas development departments.
Key job responsibilities
40% 既存システムの改善プロジェクト
20% 新規システムの導入プロジェクト
20% システムトラブル対応業務
20% 新規サイトの立上プロジェクト
40% Existing system improvement projects
20% New system implementation projects
20% System troubleshooting operations
20% New site launch projects
A day in the life
フレックスタイム制
コアタイム無し9001800実働8時間/日土日祝お休みとなりますが業務時間帯はマネージャーと相談の上業務および個人の都合に応じて勤務時間帯の調整ができワークライフハーモニーを重視した働き方が可能です
About the team
Amazon は多様かつインクルーシブな職場づくりを目指していますAmazonは男女雇用機会均等法を順守しています人種 出身国性別性的指向障がい年齢その他の属性によって差別することなく平等に採用選考の機会を提供しています障がいをお持ちの方は以下をご覧ください DEIの取り組み
事業企画/プランニング職種の紹介
フルフィルメントセンター (FC)部門の紹介
東京オフィス(本社)の紹介
- 通算3年以上のITプロジェクトに関わる業務経験新規システム導入プロジェクトのマネージメントシステム改善の要件定義システムの保守や運営トラブル対応
- ビジネスレベルの日本語及び英語力 (ビジネスドキュメント作成読解会議運営が出来るレベル)
- 3 years of cumulative experience in IT project-related roles including management of new system implementation projects requirements definition for system improvements system maintenance and operations and incident response
- Business-level proficiency in Japanese and English (ability to create and comprehend business documents and facilitate meetings)
- Experience in transportation and supply chain
- Masters degree or above in IT or equivalent
- Experience using analytical thinking and problem-solving skills to identify root causes of technical problems
- Knowledge of sourcing/procurement building systems and maintenance vendor management and customer service
- Knowledge of software development tools and methodologies
- Experience in supply chain management (SCM) transportation logistics or manufacturing operations
- Strong IT literacy Ability to analyze situations logically and from multiple perspectives to solve problems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
本ポジションは倉庫管理システム以下WMS)の新規機能追加改善のプロジェクトを通じて物流の生産性や品質の改善に取り組んで頂きます
新規機能追加改善のプロジェクトでは海外のシステム開発部署やオペレーション部署と調整しながら導入までのタスクを整理しプロジェクトの進捗を管理して頂きますプロジェクトを進める為にはステークホルダー間のコンフリクトを解決するプロジェクトマネージメントスキルが求められますまたどのシステムの改善が必要かを特定するために商品の受発注から倉庫での入出庫オペレーションに関わるシステムフローやロジックを理解するハードスキルが必要となりますさらにオペレーション担当者から実態を把握する為に情報を収集しその情報を海外の開発部署に伝えるコミュニケーション能力も求められます
At Amazon Japan Operations amid rapid business expansion we have pursued customer convenience and realized a service that delivers what you want immediately. The External Fulfillment (EF) department one of the key teams supporting this service contributes to expanding selection and improving customer purchasing experience by handling products not available in our own logistics facilities and responding quickly to sudden changes in demand with the cooperation of external logistics partners.
In this position you will work on improving logistics productivity and quality through projects for adding new features and improvements to the Warehouse Management System (WMS).
For new feature addition and improvement projects you will organize tasks leading to implementation while coordinating with overseas system development and operations departments and manage project progress.
Project management skills to resolve conflicts between stakeholders are required to advance projects. Additionally hard skills are necessary to understand system flows and logic related to product ordering and warehouse inbound/outbound operations in order to identify which systems need improvement. Furthermore communication skills are required to gather information from operations personnel to understand the actual situation and convey that information to overseas development departments.
Key job responsibilities
40% 既存システムの改善プロジェクト
20% 新規システムの導入プロジェクト
20% システムトラブル対応業務
20% 新規サイトの立上プロジェクト
40% Existing system improvement projects
20% New system implementation projects
20% System troubleshooting operations
20% New site launch projects
A day in the life
フレックスタイム制
コアタイム無し9001800実働8時間/日土日祝お休みとなりますが業務時間帯はマネージャーと相談の上業務および個人の都合に応じて勤務時間帯の調整ができワークライフハーモニーを重視した働き方が可能です
About the team
Amazon は多様かつインクルーシブな職場づくりを目指していますAmazonは男女雇用機会均等法を順守しています人種 出身国性別性的指向障がい年齢その他の属性によって差別することなく平等に採用選考の機会を提供しています障がいをお持ちの方は以下をご覧ください DEIの取り組み
事業企画/プランニング職種の紹介
フルフィルメントセンター (FC)部門の紹介
東京オフィス(本社)の紹介
- 通算3年以上のITプロジェクトに関わる業務経験新規システム導入プロジェクトのマネージメントシステム改善の要件定義システムの保守や運営トラブル対応
- ビジネスレベルの日本語及び英語力 (ビジネスドキュメント作成読解会議運営が出来るレベル)
- 3 years of cumulative experience in IT project-related roles including management of new system implementation projects requirements definition for system improvements system maintenance and operations and incident response
- Business-level proficiency in Japanese and English (ability to create and comprehend business documents and facilitate meetings)
- Experience in transportation and supply chain
- Masters degree or above in IT or equivalent
- Experience using analytical thinking and problem-solving skills to identify root causes of technical problems
- Knowledge of sourcing/procurement building systems and maintenance vendor management and customer service
- Knowledge of software development tools and methodologies
- Experience in supply chain management (SCM) transportation logistics or manufacturing operations
- Strong IT literacy Ability to analyze situations logically and from multiple perspectives to solve problems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
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