Account Management Director
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Why should you join dLocal
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate we make it possible for our merchants to make inroads into the worlds fastest-growing emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000 teammates from 30 different nationalities and developing an international career that impacts millions of peoples daily lives. We are builders we never run from a challenge we are customer-centric and if this sounds like you we know you will thrive in our team.
Whats the opportunity
We are looking for an experienced Account Management Director to join our this role you will oversee a portfolio of global clients identify new business opportunities and build lasting partnerships. Youll play a key role in driving revenue growth by upselling and cross-selling to existing clients while also leading and developing a high-performing team to support business objectives.
What will I be doing
- Manage and grow a portfolio of strategic client accounts across global markets.
- Build strong long-term relationships with clients by understanding their needs and delivering tailored solutions.
- Lead and mentor a team setting clear goals and supporting their professional growth.
- Identify opportunities to upsell and cross-sell additional products and services to existing clients.
- Collaborate with internal teams to ensure the successful delivery of our solutions.
- Serve as a regional expert providing insights to support the broader sales and account management strategy.
- Represent the company at industry events conferences and through professional networking.
- Contribute to the development and implementation of growth-oriented operational strategies.
What skills do I need
- 6 years of B2B sales or account management experience preferably in a tech or fintech company.
- Proven experience leading and managing teams with a focus on performance development and collaboration.
- Demonstrated success in upselling and cross-selling within existing accounts.
- Excellent relationship-building communication and negotiation skillsespecially with senior stakeholders.
- Ability to manage multiple complex projects and accounts simultaneously with attention to detail.
- A well-established business network and experience developing strategic partnerships.
- Willingness to take smart risks backed by deep customer understanding and solid strategy.
- Fluency in Mandarin and English is required.
What do we offer
Besides the tailored benefits we have for each country dLocal will help you thrive and go that extra mile by offering you:
- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment with plenty to build and boost your creativity.
-Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
-Learning & development: get access to a Premium Coursera subscription.
-Language classes: we provide free English Spanish or Portuguese classes.
-Social budget: youll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team Weve got your back!
What happens after you apply
Our Talent Acquisition team is invested in creating the best candidate experience possible so dont worry you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Director
Key Skills
- Abinitio
- Customer Service
- Business Solutions
- Cost Estimation
- Drafting
- Activex
About Company
Simplify your cross-border payment operations in high-growth markets. Send and receive funds locally, reaching new customers. One easy integration, unlimited secure transactions.
