Infrastructure and Security Manager
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Job Location:
Blue Bell, PA - USA
Yearly Salary:
USD 115000 - 127000
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
The Infrastructure and Security Manager will lead both teams to ensure reliable secure and scalable operations across all managed environments. This role brings infrastructure and cybersecurity functions closer together supports Team Leads and drives forward-looking strategies that improve service delivery reduce risk and align with client needs. This role not only ensures operational excellence but also acts as a strategic advisor to clients identifying opportunities for additional projects and services that drive mutual success.
Supervisory Responsibilities
- Directly supervises Infrastructure and Cybersecurity team members including Team Leads.
- Provides regular coaching performance feedback and career development support.
- Oversees team scheduling workload distribution and resource planning.
- Leads hiring efforts for technical roles within the infrastructure and security functions.
- Sets and tracks performance goals and KPIs for individual contributors and team leads.
- Acts as an escalation point for technical and personnel issues within the teams.
- Ensures alignment with company policies procedures and service standards.
Responsibilities
- Lead day-to-day operations across infrastructure (cloud network systems) and cybersecurity functions.
- Align technical delivery with business and client needs ensuring up time scalability and security.
- Proactively seek to understand client needs and propose enhancements or new projects that align with their business objectives.
- Manage and mentor team members and Team Leads; set goals provide feedback and support development.
- Oversee project execution including migrations deployments and security implementations.
- Drive proactive improvements across patching monitoring automation and risk management.
- Serve as a key escalation point for technical and client-related infrastructure/security issues.
- Collaborate with Service Desk Project and Account teams to ensure seamless delivery and communication.
- Participate in client-facing meetings to provide technical insight planning and recommendations.
- Maintain awareness of emerging technologies and threats; recommend tooling and process enhancements.
- Ensure compliance with internal policies and external standards (e.g. CIS SOC2).
- Manage and optimize platforms and tools that support infrastructure security and monitoring operations.
- 58 years of experience in IT infrastructure cloud platforms or cybersecurity operations ideally in a managed services or multi-tenant environment.
- 2 years of experience leading technical teams or serving in a senior-level engineering role with mentoring or project leadership responsibilities.
- Strong hands-on expertise with Microsoft Azure and/or AWS virtualization (VMware/Hyper-V) and firewall/network configurations (e.g. Fortinet SonicWall).
- Practical experience with EDR SIEM vulnerability management MFA and security policy enforcement.
- Familiarity with regulatory and compliance frameworks (SOC 2 CIS benchmarks).
- Demonstrated success in managing technical platforms and tooling such as RMM PSA and security stacks (e.g. Autotask NinjaOne SentinelOne).
- Excellent troubleshooting documentation and client communication skills.
- Comfortable working in fast-paced client-facing environments with shifting priorities.
- Relevant certifications required in at least one core areasuch as Azure Administrator AWS SysOps Fortinet NSE 4 CISSP CISM or equivalent.
Education
- Bachelors degree in Information Technology Computer Science Cybersecurity or a related field; equivalent experience will also be considered.
- Industry certifications and ongoing professional development are strongly valued.
Position Type and Expected Hours of Work
- Full-Time
- Hybrid
- 40 hours per week
- Monday through Friday
- A possibility of off-hours support work.
- Primary Escalation Point for On-Call engineers.
- Be part of an On-Call rotation.
Working Conditions and Physical Requirements
- Prolonged periods of being in a stationary position while working on a computer
- Must be able to move and/or lift up to 40 pounds at times
- Must be comfortable operating a computer and/or other office productivity machinery
Required Experience:
Manager
Key Skills
- IT Experience
- Project Management Methodology
- Data Center Experience
- LAN
- Cloud Infrastructure
- Computer Networking
- Visio
- ITIL
- Project Management
- SAN
- Microsoft Project
- Project Management Lifecycle
About Company
Providing technology strategies and solutions including it, advisory, consulting, staffing, and managed services. Trust Arraya Solutions to propel your business forward.
