Front Office Manager
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
The Front Desk Manager oversees the daily operations of the front desk to ensure exceptional guest service and smooth administrative processes. This role is responsible for managing front desk staff handling guest concerns and ensuring that all front office procedures are followed efficiently and professionally.
Key Responsibilities:
- Supervise and schedule front desk staff ensuring coverage and high performance.
- Train new employees and provide ongoing coaching and development.
- Ensure guests are greeted warmly and assisted promptly with check-in check-out and inquiries.
- Resolve guest complaints and issues with professionalism and empathy.
- Monitor room availability and coordinate with housekeeping and reservations.
- Maintain accurate records of guest accounts and billing.
- Ensure compliance with hotel policies procedures and standards.
- Prepare reports on occupancy revenue and staff performance.
- Collaborate with other departments to ensure seamless guest experiences.
- Manage inventory of front desk supplies and equipment.
Peachtree Group provides a comprehensive benefits package including medical dental vision disability and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Required Experience:
IC
Key Skills
- Office Manager Experience
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Guest Services
- Hotel Management
- Eaglesoft
About Company
Peachtree Group: The insight of hundreds of investments executed, the power of billions under management, and services designed to protect and grow investments.
