Workflow Lead (Redeployment 22224)

• Suffolk County Council
• Address: Endeavour House Ipswich IP1 2BX - Hybrid
• Salary: 40777 per annum (pro rata for part time)
• Hours: 37 hours per week flexible working options available
• Contract: Permanent

At Suffolk County Council every role is a chance to create positive change. As a Workflow Lead in the Deprivation of Liberty Safeguards (DoLS) team youll see the direct impact of your work on the people and places that make Suffolk special. Join us and turn your passion for progress into action.

Reimagine the possibilities.

Your role and responsibilities

As a DoLS Workflow Lead you will play a pivotal role in supporting the daytoday operations of the DoLS team which carries statutory responsibility for undertaking Deprivation of Liberty Safeguards assessments and authorisations.

Joining our awardwinning service you will be central to the triage of all incoming DoLS referrals and the allocation of assessment work to both Best Interest Assessors and Section 12 Doctors.

You will work closely with assessors and the wider team to ensure we meet our legal duties in responding to referrals supporting some of the most vulnerable people in doing so you will make a direct and meaningful difference by helping to safeguard individuals human rights.

This role will draw on your strengths in workflow management enabling you to ensure resources are allocated efficiently and effectively.

You will need

We are looking for someone with strong communication skills and the ability to prioritise tasks efficiently. We hope you will bring fresh ideas and innovation to help shape the development of this role - supporting both your own professional objectives and the wider needs of the team. Our ideal candidate will be passionate about upholding and protecting peoples human rights.

Good IT skills and an understanding of the Mental Capacity Act and Deprivation of Liberty Safeguards are beneficial. However a willingness to learn is just as important. Even if you dont yet have all the technical knowledge or practical experience we recognise the value of transferable skills and are committed to supporting your growth.

We look forward to welcoming someone who shares our values motivation and commitment to delivering the best possible outcomes for the people of Suffolk.

You can view a full list of requirements in theJob and Person Profile (Word).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

The Suffolk DoLS Team is responsible for assessing and authorising the lawful deprivation of an individuals liberty. We work under the Mental Capacity Act and the Deprivation of Liberty Safeguards undertaking these statutory duties on behalf of the Local Authority.

Our team is made up of Best Interest Assessors and dedicated Business Support Officers who work collaboratively to ensure that the rights of those we serve are upheld and that any deprivation of liberty is subject to robust independent scrutiny.

We work closely with partner agencies including care providers and hospitals to review restrictions placed on individuals. This includes considering whether restrictions are necessary and proportionate to ensure a persons safety and wellbeing and whether any measures in place may be overly restrictive.

The team is deeply committed to valuing peoples rights - promoting choice challenging assumptions and fulfilling our core safeguarding responsibilities.

You will join a team that demonstrates strong social work values through reflective and evidencebased practice - recognition of which was reflected in our success at the National Social Work Awards in 2023.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report.

For more information

Please contact Suzanne Ladlow (she/her) DoLS Safeguarding Manager for a casual conversation. You can reach them by calling or emailing

How to apply

Step 1 - Read the Job and Person Profile (Word).

Step 2 - Click Apply Now to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.

1. Can you describe a time when you had to manage a high volume of work and prioritise tasks based on risk or urgency What approach did you take and what was the outcome
2. Give an example of when you used data or performance information to influence a decision or support a team. How did you present the information and what difference did it make
3. Describe an example of when you contributed to or supported a change in process or system. What was your role and how did you help others adapt
4. Give an example of when you dealt with a safeguarding issue or highrisk situation. How did you handle it and what steps did you take to ensure positive outcomes

Step 4 - Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

Closing date:11.30pm 16 February 2026.

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid