Application Coordinator II Inpatient Orders Certified
Somerville, NJ - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary:Responsible for improving experience with Mass General Brighams EHR and associated clinical IT systems. Will be a leader and change agent working closely with leaders and clinicians to understand their users workflows and needs. Responsible for analyzing developing documenting and tracking clinical content. Develop and oversee the completion of project plans and schedules and track the progress of content development and build including remediation efforts enhancement and demand projects.
Essential Functions:
Participates in discussions to inform decisions using application knowledge and analysis.
Documents business requirements and translates those requirements into functional specifications and/or system build/configuration for the software application.
Participates in peer review for quality assurance of team member build and assists with onboarding & mentoring of new team members.
Develops and executes test plans and performs other software quality assurance tasks.
Provides ongoing support for software applications by identifying and resolving issues and escalating them as needed for timely resolution.
Runs reports updates tables and performs other tasks associated with the ongoing operation of the software environment.
Acts as team delegate/representative at department project or other meetings as assigned.
Participates as needed in reviewing the training curriculum and end-user
documentation for the applications user community.
Participate in 24/7 on call coverage rotations as scheduled.
Participate in 24/7 command center support structure as needed.
Participate in on site meetings as required.
Qualifications
Education
Bachelors Degree Computer Science required or Bachelors Degree Related Field of Study required
Can this role accept experience in lieu of a degree Yes
Experience
- Experience in healthcare information technology 3-5 years required
Knowledge Skills and Abilities
- Must be able to obtain and maintain required Epic Inpatient Orders certifications as outlined by program requirements.
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
- Excellent leadership and supervisory skills.
- Excellent problem solving and organizational skills.
- Direct and open communication is able to be concise articulate and able to communicate effectively orally and written.
- Experience in the development support or operation of software applications preferably in a healthcare setting.
- Results-oriented ability to focus on solutions for relevant concrete issues.
- Proficient with standard office technologies and software.
Additional Job Details (if applicable)
M-F Eastern Business Hours required
Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly must be flexible for business needs)
Remote working days require stable secure quiet compliant working station
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$75275.20 - $109553.60/AnnualGrade
6EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.