Command Specialist

Katy, TX - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client Limited is an oilfield services company and has more than 140 nationalities working in more than 120 countries. This Client has four principal executive offices located in Paris Houston London and The Hague. This Client is the worlds largest offshore drilling company.

Job Title: Command Specialist

Duration: 12 months

Work Location: Katy Texas 77493

Job Type: Temporary Assignment

Work Type: Onsite

Shift: Monday Friday 8:00 AM 5:00 PM

Job Description:

The Extreme Command Specialist role is tasked with direct technical support of ongoing rental and sales activity.
This support may involve direct customer support or structuring information regarding this activity so that it can be utilized by other support functions within the Extreme organization.

Reporting Structure

The Command Specialist reports to the Command Team Lead.

Essential Responsibilities and Duties

Provide direct support to clients running Extreme equipment in the field
Escalate issues to the proper technical role within the Extreme organization as necessary
Catalog information from equipment activity and issues in the appropriate client business systems
Consolidate information regularly to update the Extreme organization on ongoing field activity

Education and Experience

Min 2 year technical degree required
3-5 years of direct field experience in a directional drilling/MWD service business in North America Land
Working knowledge of XEM xBolt and other Extreme or client MWD systems ideal
Familiarity with rotary steerable systems
Familiarity with MS Excel PowerBI and other basic data analysis tools
Comfortable talking directly with customers

Required

Recent MWD experience specifically electromagnetic (EM) telemetry (within the last 3 5 years).
Strong computer literacy (Excel PowerBI).

Preferred

Prior client/Extreme experience with XEM/xBolt experience.

Role Necessity and Background Information

Extreme Drilling Sales and Rental supports a fleet of drilling equipment operated by external directional drilling service companies.
The Command Center is a primary point of contact for field operators of this equipment in the field.
Command provides technical support for issues and escalates problems systematically within the organization.
Command also processes and catalogs field data making it available to the Extreme organization on a continual basis.
The Command Specialist role performs shifts that take responsibility for this 24/7 support role on a rotating schedule alongside others in the organization.
This is a key customer point of contact that must be comfortable discussing problems remotely.
Problem solving and communication skills are keys to success.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client Limited is an oilfield services company and has more than 140 nationalities working in more than 120 countries. This ...