Administration Services Manager

The Administration Services Manager plays a pivotal role in driving organizational success by establishing and leading a structured administrative function that supports the wider business. This role is responsible for streamlining processes improving operational efficiency and ensuring the smooth day-to-day running of business activities.

Working closely with the leadership team the Administration Services Manager helps keep strategic priorities on track manages resources effectively and ensures clear coordination across departments. Acting as a key gateway between the executive team and the wider organization the role requires strong leadership sound judgment and the ability to translate strategy into practical efficient operations.

What will you be doing

Administration Oversight

• Supervise daily business operations to ensure efficiency and quality standards.
• Develop and implement policies procedures and best practices.
• Monitor key performance indicators (KPIs) and report on business performance.
• Create and maintain a high performing administration function which services the needs of the business.

Team Leadership

• Recruit train and mentor staff to build a high-performing team.
• Set clear goals and expectations; conduct performance evaluations.
• Foster a positive and collaborative workplace culture.

Executive team interaction

• Prepare agendas for executive teams meetings
• Attend executive meetings to take notes / record actions
• Following the meeting responsible for distributing notes / actions and monitoring completion.
• Also present at the monthly KPI meetings to again record actions / distribute.
• Prepare briefing materials presentations and reports for internal and external audiences.
• Track progress on key initiatives and ensure timely execution.
• Serve as a liaison between executive leadership and internal/external stakeholders.

Project & Program Management

• Lead and coordinate cross-functional projects and special initiatives.
• Monitor project milestones deliverables and outcomes.
• Identify and resolve bottlenecks to maintain momentum.

What are we looking for

• Exceptional organizational and multitasking abilities
• High emotional intelligence and interpersonal skills
• Discretion and integrity in handling confidential information
• Proactive resourceful and solutions-oriented mindset
• Ability to thrive in fast-paced dynamic environments

Your requirements

• Ability to understand new concepts rapidly and react in a high-energy fast-paced startup environment
• Youre curious analytical and love solving problems (data is your friend)
• Youre a great communicator clear friendly and confident with both warehouse staff and founders
• You dont wait to be told what to do you take ownership and make things happen
• Youre comfortable travelling to different locations.
• Fostering team spirit; someone everyone enjoys and aspires to work with

25 days annual leave per year rising by 1 day for every 2 years worked (max 30 days) Bank Holidays

8% employer pension contribution with employee 1% contribution (salary sacrifice)

Individual and family private health care

Dental insurance for employees

Cashplan Level 2 cover

Life assurance (4x salary)

Employee assistance programme (EAP)

Income Protection

Professional Body Membership

Tusker Electric car scheme (salary sacrifice)

Cycle to Work scheme (salary sacrifice)

Babbel learn a new language

Generous family leave