Client Operations Wealth Management, Analyst
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
Join our Wealth Management Operations team and help set the tone for client relationships. Be at the heart of onboarding ensuring accounts products and services are available quickly and seamlessly. Unlock your potential by learning end-to-end processes and collaborating with key stakeholders. Make your mark by delivering exceptional client experiences and driving operational excellence.
Job Summary:
As a Client Onboarding Analyst in Wealth Management Operations you will be responsible for supporting the onboarding and account setup process for clients. You will collect and vet client information review eligibility for products and open and maintain this role you will partner with front office banking and operations teams to capture client preferences and configure products. Together we strive to deliver seamless service and exceed client expectations.
Job Responsibilities:
- Act as a subject matter expert on required documents information and processes to onboard client accounts and manage account post-opening.
- Partner with business stakeholders client-facing teams and internal groups to review legal documents and associated information to meet regulatory and internal policies.
- Review data integrity for client due diligence coordinating participation of stakeholders with account opening responsibilities.
- Serve as a control point for account opening and maintenance reporting issues for designated clients.
- Maintain a high degree of accuracy and attention to detail while meeting team productivity goals.
- Support seamless account and product setup ensuring timely availability for client use.
- Collaborate with operations and front office teams to capture client preferences and configure products.
- Ensure adherence to service level commitments process controls and escalation policies.
- Proactively identify issues and recommend process improvements.
- Deliver high-quality performance and accuracy to meet client needs and expectations.
- Assume ownership and responsibility to accomplish goals.
Required Qualifications Capabilities and Skills:
- Three years of experience within financial services operations or compliance fields.
- Strong written and oral communication skills.
- Ability to learn new or unfamiliar subject matter quickly.
- Strong client focus and ability to partner with internal groups and client coverage.
- Independent and self-motivated with adaptability in a dynamic team environment.
- Strong analytical prioritization multi-tasking and organizational skills.
- Ability to meet fixed deadlines.
- Experience working on transformation projects including tactical and strategic initiatives.
- Proficiency in making presentations developing scorecards and presenting data to senior stakeholders.
- Strong change mindset and ability to challenge the status quo.
Preferred Qualifications Capabilities and Skills:
- Postgraduate degree in Finance or Accounting.
- A bachelors degree in Banking Finance Commerce Science or military experience is preferred but candidates with equivalent relevant experience will also be considered.
All application requirements (including updated resume - please include specifics of your career) should be posted submitted and completed in the Oracle tool.
Required Experience:
IC
Key Skills
- Active Directory
- Customer Service
- End user
- Access Points
- Deskside Support
- Windows
- SCCM
- Troubleshoot
- User Accounts
- Desktop
- PC
- Backup
- Setup
- hardware
- Technical Support
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
