The Clinic Supervisor is responsible for managing the day-to-day operations of assigned clinic responsibilities ensuring excellent patient service and delivery of care.
This is a full-time position working Monday - Friday 8 AM to 4:30 PM hours may vary based upon business need also must be able to travel to Edina and Maple Grove locations.
Almara Womens Health Obstetrics Gynecology & Infertility is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.
Essential Functions:
- Operate as a liaison between leadership and clinic staff to ensure quality and efficiency of patient service. This may include meeting one-on-one with managers and/or staff to assess educate and review data on quality service teamwork and integrity relating to the work of clinic staff members.
- Communicate and partner with Revo departments as needed
- Resource to staff and physicians related to IT EMR and PM.
- Communicate and train existing staff on updates and new process change including EMR and PM
- Resolve patient complaints and concerns in a quick and efficient manner to provide a high level of patient satisfaction and quality service.
- Provide backup support for Supervisors/Leads when issues arise with illness job position changes and leaves.
- Effectively recruit train manage and retain employees
- Responsible for the coordination of the weekly clinic schedules including staffing and providers for appropriate patient access.
- Conduct frequent timely and appropriate communications with employees through meetings and one-on-one sessions; actively participate in meetings and other communications processes; share information timely accurately and completely with others as needed
- Conduct annual reviews of direct reports including determination of any relevant compensation adjustments
- Complete all payroll processes as needed in HRIS including leave of absences time off requests job changes department transfers terminations etc.
- Occasionally participate in community functions relating to OGA outreach events throughout the year.
- Any and all other duties as assigned
- Must have healthcare leadership experience.
Education and Experience Requirements:
- Bachelors degree in related field preferred
- Minimum of 1 year supervisory/leadership experience. Healthcare setting preferred.
- Working knowledge of all applicable laws regulations and guidelines
Benefits & Compensation:â
Working Conditions:
- Ability to sit for extended periods (up to 8 or more hours per day).
- Frequent use of hands and fingers for typing writing and handling documents.
- Occasional standing walking bending or reaching within the office environment.
- Ability to lift and carry office supplies or files weighing up to20 pounds.
- Visual acuity to read electronic and paper documents.
- Auditory ability to participate in phone or video calls clearly.
- Manual dexterity to operate standard office equipment (e.g. computer phone printer).
Setting:
Essential Requirements:â
Ability to:â
- Comply with company policies procedures practices and business ethics guidelines.â
- Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)â
- Demonstrate prompt and reliable attendance.â
- Work at an efficient and productive pace handle interruptions appropriately and meet deadlines.âPrioritize workload effectively.
- Communicate respectfully and professionally in face-to-face phone and email interactions. Apply principles of logical thinking to define problems establish facts and draw valid conclusions.ââ
Notesâ
Required Experience:
Manager
The Clinic Supervisor is responsible for managing the day-to-day operations of assigned clinic responsibilities ensuring excellent patient service and delivery of care.This is a full-time position working Monday - Friday 8 AM to 4:30 PM hours may vary based upon business need also must be able to tr...
The Clinic Supervisor is responsible for managing the day-to-day operations of assigned clinic responsibilities ensuring excellent patient service and delivery of care.
This is a full-time position working Monday - Friday 8 AM to 4:30 PM hours may vary based upon business need also must be able to travel to Edina and Maple Grove locations.
Almara Womens Health Obstetrics Gynecology & Infertility is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.
Essential Functions:
- Operate as a liaison between leadership and clinic staff to ensure quality and efficiency of patient service. This may include meeting one-on-one with managers and/or staff to assess educate and review data on quality service teamwork and integrity relating to the work of clinic staff members.
- Communicate and partner with Revo departments as needed
- Resource to staff and physicians related to IT EMR and PM.
- Communicate and train existing staff on updates and new process change including EMR and PM
- Resolve patient complaints and concerns in a quick and efficient manner to provide a high level of patient satisfaction and quality service.
- Provide backup support for Supervisors/Leads when issues arise with illness job position changes and leaves.
- Effectively recruit train manage and retain employees
- Responsible for the coordination of the weekly clinic schedules including staffing and providers for appropriate patient access.
- Conduct frequent timely and appropriate communications with employees through meetings and one-on-one sessions; actively participate in meetings and other communications processes; share information timely accurately and completely with others as needed
- Conduct annual reviews of direct reports including determination of any relevant compensation adjustments
- Complete all payroll processes as needed in HRIS including leave of absences time off requests job changes department transfers terminations etc.
- Occasionally participate in community functions relating to OGA outreach events throughout the year.
- Any and all other duties as assigned
- Must have healthcare leadership experience.
Education and Experience Requirements:
- Bachelors degree in related field preferred
- Minimum of 1 year supervisory/leadership experience. Healthcare setting preferred.
- Working knowledge of all applicable laws regulations and guidelines
Benefits & Compensation:â
Working Conditions:
- Ability to sit for extended periods (up to 8 or more hours per day).
- Frequent use of hands and fingers for typing writing and handling documents.
- Occasional standing walking bending or reaching within the office environment.
- Ability to lift and carry office supplies or files weighing up to20 pounds.
- Visual acuity to read electronic and paper documents.
- Auditory ability to participate in phone or video calls clearly.
- Manual dexterity to operate standard office equipment (e.g. computer phone printer).
Setting:
Essential Requirements:â
Ability to:â
- Comply with company policies procedures practices and business ethics guidelines.â
- Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)â
- Demonstrate prompt and reliable attendance.â
- Work at an efficient and productive pace handle interruptions appropriately and meet deadlines.âPrioritize workload effectively.
- Communicate respectfully and professionally in face-to-face phone and email interactions. Apply principles of logical thinking to define problems establish facts and draw valid conclusions.ââ
Notesâ
Required Experience:
Manager
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