Join Proton and build a better internet where privacy is the default

Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then weve built the worlds largest encrypted email service (Proton Mail) and expanded into Proton VPN Proton Drive Proton Pass and Proton Calendartools used by millions globally to protect their freedom fight censorship and keep their data some situations Proton has literally helped save lives!

We are profitable independent (no VC control) and selectively hire from the top 1% of applicants. Our 500 team members across 50 countries come from leading organizations and elite academic backgrounds. We move fast keep hierarchy light and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people this is us and do work you can truly be proud ouropen-sourceprojectshere!

Purpose of the role:

We are looking for a MLOps / Infrastructure Engineer to join the MSA (Mail Security & Anti-abuse) team and support the operation and evolution of our machine learning anti-abuse systems.
MSA is a multidisciplinary group created in 2019 to tackle complex problems in mail delivery spam prevention abuse detection and account security across the Proton ecosystem. Our systems combine human expertise and machine learning to make tens of millions of decisions daily protecting users from spam fraud account compromise and large-scale attacks.
Today our focus areas include:

• Mail delivery and spam protection
• Abuse detection and account security
• Site reliability across Proton services
• New products such as Wallet and Lumo

Our systems have reduced spam misclassifications by over 60% blocked millions of abusive signups protected hundreds of thousands of users from account compromise and mitigated hundreds of large-scale attacks.
To move fast with limited resources we operate as autonomous teams owning systems end-to-end across infrastructure backend data ML and just a few years we have grown from 2 to over 60 engineers and analysts across three continents providing 24/7 protection to millions of users.
We are looking for humble mission-driven engineers who enjoy learning improving systems and making a real-world impact.
This role is ideal for someone early in their career who wants to build strong foundations in infrastructure automation and production ML systems. You will work closely with experienced engineers to deploy monitor and maintain critical services that run 24/7 and protect millions of Proton users.

What you will do:

As an MLOps / Infrastructure Engineer you will contribute to the reliable operation and continuous improvement of systems protecting millions of Proton users.

• Assist in maintaining the operational stability of machine learning and anti-abuse systems running 24/7
• Support deployment and maintenance of services and infrastructure under guidance from senior engineers
• Help implement and improve logging monitoring and alerting for production systems
• Participate in debugging and resolving production incidents with team support
• Contribute to CI/CD pipelines and deployment automation workflows
• Assist in deploying and maintaining containerized services using Docker and related tools
• Support infrastructure automation efforts through scripting and configuration management
• Document operational procedures and deployment processes
• Gradually take ownership of infrastructure components and improvements as experience grows

Job requirements:

• Experience with Linux system fundamentals (command line systemd troubleshooting)
• Proficiency in scripting languages (Bash and Python)
• Familiarity with Docker and containerization concepts
• Basic understanding of CI/CD pipelines and automated deployments
• Basic familiarity with databases such as MySQL or similar systems
• Experience with Git and collaborative development workflows
• Strong problem-solving mindset and ability to work and learn in a fast-paced global team
• Willingness to participate in on-call rotations after initial ramp-up
• Strong communication skills in English (written and verbal)

• Hands-on experience with Ansible Puppet or similar configuration management tools
• Familiarity with data processing and workflow orchestration tools (Airflow Dask)
• Experience deploying services to production environments (personal projects count)
• Exposure to monitoring and observability tools (Prometheus Grafana ELK)
• Basic understanding of machine learning workflows or data pipelines
• Familiarity with Terraform Kubernetes or cloud infrastructure platforms

Even if you dont meet all the requirements listed above but feel you could still be a great fit please still apply.

What We Offer

• Work that Matters:millions of people trust Proton with their privacy. We answer only to our users not advertisers not investors with conflicting agendas not governments. The work you do here is real and the impact is measurable. (read more about our impact here)
• A great Team: Our team is diverse collaborative and tight-knit with people coming from all walks of life including many of the worlds top academic institutions and organizations such as MIT Harvard Stanford Caltech Cambridge and ETH.
• Technology:youll get the right hardware and the right software you need to do your best work.
• Learning & Development:we invest in your growth because sharp people make us better. Proton is one of the fastest ways to accelerate your career because youll be thrown into real challenges with real ownership from day one.
• Employee Benefits:your wellbeing isnt an afterthought. We offer strong health coverage solid retirement options generous leave and wellness support so you can bring your best self to work every day
• Stock Options:at Proton we all have the opportunity to be owners of the company. From day one you have a real stake in what were building. When Proton wins you win.
• In-Person Collaboration: Amazing things happen when passionate smart and purposeful people get together in the same room. With offices across Geneva Zürich Barcelona London and more youll spend most of your time collaborating face-to-face with people who genuinely care about what theyre building
• Food:Lunch and snacks are on us every day in our offices so you can focus on the work and not on whats for lunch.
• Transport:getting to the office shouldnt cost you. We cover public transport bike allowances or parking whichever works for you.
• Flexible Working:you own your schedule. Set hours that work for you and your team because outcomes matter more than when the clock says you started.

Our Commitment to Diversity and Inclusion

At Proton we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals regardless of race ethnicity gender age sexual orientation physical ability or socio-economic background feel valued and empowered. We strive to create equal opportunities promote open dialogue and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process please let your talent partner know.

Candidate Privacy Notice

When you apply for a position refer a candidate or are considered for a role at Proton Technologies AG (Proton we us or our) your information is stored in Greenhouse in accordance with theirService Privacy Policy.This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information or if you wish to access correct or delete your data please contact our privacy team at

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy please visitour privacy policy page.

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