Backend Software Engineer B2B Connectors

About the Team

OpenAIs mission is to make AGI beneficial for all of humanity and our mission is successful only if AGI drives real benefits across all industries in the world. Our goal in B2B applications is to enable this mission by helping businesses enterprises & governments redefine how they operate to empower people and accelerate economic growth.

Connectors are the bridge between OpenAI products (ChatGPT Enterprise Frontier and the API) and the systems where work actually happensdocuments tickets messages CRM records knowledge bases and more. The Connectors Platform team builds the infrastructure and control plane that makes these integrations reliable secure scalable and enterprise-ready across a wide range of partners and customer environments.

About the Role

Were looking for an infrastructure-focused engineer to build and operate the systems that make Connectors dependable at global this role youll design the control plane reliability foundations and operational tooling that power connector executionauth flows sync and indexing pipelines rate limiting isolation observability incident response and safe rollouts. Youll work closely with product engineering partner teams and security to ship enterprise-grade connectivity while meeting high bars for privacy compliance and uptime.

In this role you will:

• Design and operate the infrastructure that powers connector sync indexing and retrieval at scale (job orchestration queues storage caching backpressure).

• Build the control plane primitives for connectors: rollout controls configuration management permissions policy enforcement and kill switches.

• Own reliability and operational excellence: SLOs monitoring/alerting incident response postmortems on-call health and capacity planning.

• Create guardrails for safe multi-tenant execution: isolation boundaries secrets handling rate limits abuse prevention and blast-radius reduction.

• Partner with security and compliance teams to ensure enterprise requirements are met (audibility least privilege data retention and secure-by-default architecture).

• Improve developer velocity via internal tooling: local dev workflows canary environments load testing and observability dashboards.
  

Your background might look something like:

• 5 years of professional engineering experience (excluding internships) in infra / SRE / platform roles at tech and product-driven companies.
  

• Strong distributed systems fundamentals and production instincts (availability latency correctness resilience).

• Experience building and operating services with meaningful uptime and scale requirements (multi-region is a plus).

• Proficient in one or more backend languages (e.g. Python Rust) and comfortable working close to systems concerns (networking storage queueing).

• Deep familiarity with observability (metrics logs tracing) incident management and reliability engineering practices.

• Comfortable navigating ambiguous problem spaces and pushing pragmatic solutions into production.

Interest in AI/ML is a plus but not required.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic.

For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI we believe artificial intelligence has the potential to help people solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Required Experience:

IC