Billing Specialist

Gainesville, FL - USA

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

This position is responsible for ensuring that all customers are billed for services and the timeliness & accuracy of charges on customer bills. The Billing Analyst I will serve as a liaison between the Tower System PC Scale System Branch Locations Collections and Data Entry/Data Integrity. This position runs billing cycles tracking billing reporting metrics reporting on vendor SLAs producing queries & other managerial reports and Revenue SOX documentation.

Key Responsibilities:

Support and assist the branch in meeting goals requests and Requirements: of the
division and home office.
Maintains policy and procedures manual regarding branch audit Requirements:
Coordinate audit procedures for the branch.
Process manual municipal and commercial bills.
Enter new residential accounts and work orders into ERP system.
Handle customer questions in person and via the telephone.
Process credits and sales adjustments up to the established limit.
Pick up and sort incoming mail.
Prepare all month-end reports including landfill accrual commodity etc and ensure
reports are completed accurately and timely.
Order and maintain the inventory relating to safety and all office supplies through ERP
system.
Enter changes to customer accounts or any customer concerns into Trux.
Assist Collections Department as needed.
Ensure accuracy of all billing including roll-off work orders and process manual billing
accounts into the system.
For areas with Landfill responsibilities responsibilities including weigh in and outs
scale testing verification of hauling accuracy and other duties as required.
Address customer concerns and resolve problems as they arise.
Maintain a positive attitude and promote our corporate image by focusing on good
customer service cooperation employee partnership clear and positive phone
manners and paying attention to detail.
Perform other duties and responsibilities as required or requested by management.

Knowledge Skills and Abilities:

Associates degree or equivalent from two-year college or technical school.
Two (2) to four (4) years of related experience and/or training
Equivalent combination of education and experience.

Proficient in Microsoft Word Excel and Microsoft Office.
Experience with AS400 and Tower preferred.
Excellent interpersonal skills.

Physical/Mental Demands:
Visual Requirements: include close vision distance vision color vision peripheral
vision depth perception and ability to adjust focus.
Possess ability to regularly lift/move up to 10 pounds and occasionally lift/move up to
20 pounds.

Working Conditions:

Work in indoor office environment 95% of the time.
Noise level is usually moderate.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position please contact

Please note that GFL does not provide visa sponsorshipfor this position. Valid work authorization in the country where the job is located is candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

Required Experience: