Digital Fundraising Coordinator

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Reporting to the Associate Director of Direct Response Fundraising the Digital Fundraising Coordinator is responsible for supporting the Associate Director in the development planning segmentation and execution of membership fundraising initiatives. The Coordinator has a particular focus on new and existing digital campaigns and also supports third-party Coordinator project manages multi-channel communications; writes edits and solicits approvals for these communications; and executes digital communications using both on and offline tools.

Essential Functions:

Write edit and route copy for approval for fundraising and donor communications.
Maintain deep understanding of KQEDs programs and services to highlight to members.
Project manage direct mail and email pieces that are prepared both internally and externally through our fundraising agency.
Execute digital campaigns from creating lists and segments to creating emails in Engaging Networks to building out web assets to tracking receipt and results.
Support third-party giving through data management giving uploads and supporting Third Party Associate on new ventures.
Maintain and develop fundraising reports to track goals giving and fundraising activities.
Investigates emerging platforms and ensure KQED is able to interact with donors and prospective donors on those platforms (e.g. TikTok Discord etc.).
Work with Associate Director to develop talking points and messaging materials to support frontline solicitation efforts such that KQED staff members of the Board and other supporters can easily support fundraising efforts.
Oversee accuracy and integrity of donor data used in outgoing annual giving direct marketing appeals. This is inclusive of all direct marketing channels including direct mail email marketing peer to peer texting and telemarketing efforts.
Stay abreast of industry best practices within public media among nonprofits more broadly and in the commercial sector.

Other Job Functions:

Other essential duties as needed and required.

Titles Of Direct Reports:	No. Of Incumbents	Grade:
N/A	0


Total Employees:	0
Dollars Directly Accountable For: $Other Items: $ $ Dollar Volumes Annual Budget
Credentials/Education Required Bachelors degree or the equivalent in education and experience preferred

Knowledge/Experience Required:

2 years of experience in fundraising direct marketing or an equivalent combination of related training and relevant experience; nonprofit experience a plus
Excellent writing and editing skills
Stellar relationship-building skills and ability to build rapport with internal and external stakeholders
Knowledge of multi-channel marketing including traditional channels (e.g. direct mail) and digital channels (email websites social media)
Ability to analyze and interpret data for traditional and digital marketing efforts including email landing page performance website analytics direct response performance and overall revenue performance
Ability to clearly articulate the case for support and fundraising priorities of KQED
Strong communication skills including prioritizing a collaborative approach to internal and external stakeholders
Exceptional organizational skills including experience independently overseeing and executing complex projects and programs
Commitment to fostering collaboration and teamwork; ability to inspire and lead cross-functional teams
Demonstrated understanding of direct response fundraising/marketing best practices and benchmarks
Experience in databases such as Revolution Online and Salesforce

Knowledge/Experience Desired


ACTIVITY (hours per day)	NEVER	OCCASIONALLY	FREQUENTLY	CONSTANTLY
	0 hours	up to 3 hours	3-6 hours	6-8 hours
Sitting				X
Walking		X
Standing		X
Bending		X
Squatting		X
Climbing	X
Kneeling	X
Crawling	X
Twisting		X
Pushing & Pulling		X

LIFTING
010 lbs.		X
1125 lbs.	X
2650 lbs.	X
5175 lbs.	X
76100 lbs.	X
100 lbs.	X

CARRYING (check one column)	NEVER	OCCASIONALLY	FREQUENTLY	CONSTANTLY
	0 hours	up to 3 hours	3-6 hours	6-8 hours
010 lbs.		x
1125 lbs.	X
2650 lbs.	X
5175 lbs.	X
76100 lbs.	X
100 lbs.	X

Working Condition: Work is primarily indoors in a climate-controlled building.

Required Experience:

Manager

Essential Functions:

Write edit and route copy for approval for fundraising and donor communications.
Maintain deep understanding of KQEDs programs and services to highlight to members.
Project manage direct mail and email pieces that are prepared both internally and externally through our fundraising agency.
Execute digital campaigns from creating lists and segments to creating emails in Engaging Networks to building out web assets to tracking receipt and results.
Support third-party giving through data management giving uploads and supporting Third Party Associate on new ventures.
Maintain and develop fundraising reports to track goals giving and fundraising activities.
Investigates emerging platforms and ensure KQED is able to interact with donors and prospective donors on those platforms (e.g. TikTok Discord etc.).
Work with Associate Director to develop talking points and messaging materials to support frontline solicitation efforts such that KQED staff members of the Board and other supporters can easily support fundraising efforts.
Oversee accuracy and integrity of donor data used in outgoing annual giving direct marketing appeals. This is inclusive of all direct marketing channels including direct mail email marketing peer to peer texting and telemarketing efforts.
Stay abreast of industry best practices within public media among nonprofits more broadly and in the commercial sector.

Other Job Functions:

Other essential duties as needed and required.

Titles Of Direct Reports:	No. Of Incumbents	Grade:
N/A	0


Total Employees:	0
Dollars Directly Accountable For: $Other Items: $ $ Dollar Volumes Annual Budget
Credentials/Education Required Bachelors degree or the equivalent in education and experience preferred

Knowledge/Experience Required:

2 years of experience in fundraising direct marketing or an equivalent combination of related training and relevant experience; nonprofit experience a plus
Excellent writing and editing skills
Stellar relationship-building skills and ability to build rapport with internal and external stakeholders
Knowledge of multi-channel marketing including traditional channels (e.g. direct mail) and digital channels (email websites social media)
Ability to analyze and interpret data for traditional and digital marketing efforts including email landing page performance website analytics direct response performance and overall revenue performance
Ability to clearly articulate the case for support and fundraising priorities of KQED
Strong communication skills including prioritizing a collaborative approach to internal and external stakeholders
Exceptional organizational skills including experience independently overseeing and executing complex projects and programs
Commitment to fostering collaboration and teamwork; ability to inspire and lead cross-functional teams
Demonstrated understanding of direct response fundraising/marketing best practices and benchmarks
Experience in databases such as Revolution Online and Salesforce

Knowledge/Experience Desired


ACTIVITY (hours per day)	NEVER	OCCASIONALLY	FREQUENTLY	CONSTANTLY
	0 hours	up to 3 hours	3-6 hours	6-8 hours
Sitting				X
Walking		X
Standing		X
Bending		X
Squatting		X
Climbing	X
Kneeling	X
Crawling	X
Twisting		X
Pushing & Pulling		X

LIFTING
010 lbs.		X
1125 lbs.	X
2650 lbs.	X
5175 lbs.	X
76100 lbs.	X
100 lbs.	X

CARRYING (check one column)	NEVER	OCCASIONALLY	FREQUENTLY	CONSTANTLY
	0 hours	up to 3 hours	3-6 hours	6-8 hours
010 lbs.		x
1125 lbs.	X
2650 lbs.	X
5175 lbs.	X
76100 lbs.	X
100 lbs.	X

Working Condition: Work is primarily indoors in a climate-controlled building.

Required Experience:

Manager

Key Skills

Customer Service
Football
Camp
Access Control
Cash Management
Fleet

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About Company

KQED

KQED provides public radio, television, and independent reporting on issues that matter to the Bay Area. We’re the NPR and PBS member station for Northern California.

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