Coordinator, African AmericanBlack Programs & Services (SSP III)

Coordinator African American Programs & Services
(Student Services Professional III)

Compensation and Benefits

Anticipated Hiring Salary Range: $5540 - $5817 per month

Full CSU Classification Salary Range: $5540 - $7893 per month

• This is a full-time probationary exempt position.

The CSU system provides a comprehensive benefit package that includes medical dental and vision plans membership in the California Public Employees Retirement System (CalPERS) sick and vacation time and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Job Summary

Under general direction the Coordinator African American/Black Programs and Services designs implements and evaluates identity-informed student success initiatives that promote academic achievement persistence retention and belonging for students within the African American/Black community. Furthermore this position ensures that services programs and supports are available to all students with initiatives informed by institutional data to address identified student needs.

The Coordinator provides direct student engagement academic mentoring and case-managed support while contributing to Center-wide retention and graduation efforts through coordinated care data analysis and cross-campus collaboration. This position plays a crucial role in enhancing student outcomes by translating culturally responsive practices into tangible measurable impact. The Coordinator allocates 40% of assigned responsibilities to the planning coordination and assessment of student engagement programs and initiatives and 60% to providing comprehensive case management academic mentoring referral coordination and documentation in support of student success and retention.

Key Qualifications

• Design implement and assess identity-informed student success initiatives that foster academic achievement retention and belonging
• Analyze student success trends equity gaps and high-impact practices to inform targeted interventions and program improvements
• Provide proactive academic coaching mentoring and case-managed support to students navigating academic personal financial or institutional barriers
• Engage students who disclose sensitive or personal information with cultural humility care and professionalism
• Collect analyze interpret and communicate qualitative and quantitative data to demonstrate program effectiveness and inform decision-making
• Maintain accurate documentation of student interactions referrals and outcomes using campus systems

To view the full list of qualifications and job responsibilities please click the Position Description button above.

Education and Experience

• Equivalent to graduation from a four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job-related and three years of progressively responsible professional student services work experience.

  • A masters degree in Counseling Clinical Psychology Social Work or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Department Summary

The Cross Cultural and Gender Center (CCGC) is dedicated to fostering an inclusive supportive and socially conscious community at Fresno State. We provide education advocacy and resources that center the diverse identities and lived experiences of students faculty and staff. Through programs services and leadership opportunities we empower individuals to engage in meaningful dialogue challenge systems of oppression and cultivate cultural awareness. Our work is rooted in the values of equity intersectionality and social justice with a commitment to fostering a sense of belonging and collective empowerment for all.

• Cross Cultural Programs and Services
  • African American
  • American Indian
  • Asian Pacific Islander
  • Latino/a
• LGBTQ Programs and Services

Deadline & Application Instructions

Applications received by February 27 2026 will be given full consideration by the search committee.

• Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click Apply Now to complete the employment application for California State University Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae 2) a cover letter that addresses their specific qualifications and interest and 3) contact information for three professional references.

Fresno State

California State University Fresno is one of 23 campuses in the California State University System. The Universitys mission is to boldly educate and empower students for success through our values of Discovery Diversity and Distinction. The current student population is more than 25000 including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state nation and across the globe.

Metropolitan Fresno with a multi-ethnic population of over 527000 is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite Kings Canyon and Sequoia National Parks San Francisco Los Angeles the Monterey Peninsula beaches sailing lakes and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

Equal Employment Opportunity Information

California State University Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and Orders 1096 and 1097 prohibit discrimination harassment and retaliationon the basis of a protected status: race color religion national origin ancestry age sex (including gender identity) sexual orientation marital status pregnancy mental disability physical disability medical condition and covered veteran status. Fresno States commitment to diversity informs our efforts in recruitment hiring and retention. We are proud to be an affirmative action and equal opportunity employer.

COVID19 Vaccination Policy

Per theCSU COVID-19 Vaccination Policy it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age medical condition and other relevant indications. Questions may be sent to.

Supplemental Information

Following a conditional offer of employment a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a designated position under the California State Universitys Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)