Field Technician II Contract to Hire
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Job Location:
Grand Junction, CO - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Requirements:
This is a part-time field technician role supporting multiple customer environments including retailers financial institutions and restaurant locations. The technician will be dispatched to customer sites to provide general IT support run break-fix and IMAC calls and support a variety of technology devices.
We are seeking an experienced Laser Printer Technician with hands-on experience supporting Lexmark HP Fuji large-format/plotter printers and restaurant IT hardware including break-fix support. Strong hardware repair skills and OEM service experience are required.
This is a part-time field technician role supporting multiple customer environments including retailers financial institutions and restaurant locations. The technician will be dispatched to customer sites to provide general IT support run break-fix and IMAC calls and support a variety of technology devices.
We are seeking an experienced Laser Printer Technician with hands-on experience supporting Lexmark HP Fuji large-format/plotter printers and restaurant IT hardware including break-fix support. Strong hardware repair skills and OEM service experience are required.
Primary Responsibilities
Travel to customer sites to provide on-site IT support
Perform break-fix and IMAC services
Troubleshoot and repair hardware including printers (laser Fuji large-format) laptops servers POS systems restaurant IT hardware and network devices
Support multiple customers with varying levels of technical complexity
Ensure all Service Level Agreements (SLAs) are met within the required 46 hour response window
Accurately document work and time using Field Vision and Fieldglass
Required Skills
Hands-on hardware repair and break-fix experience (printers POS restaurant IT hardware PCs etc.)
Experience supporting Fuji printers and large-format/plotter printers strongly preferred
Familiarity with ticketing systems
Work Schedule
Part-time: 1020 hours per week
MondayFriday 9:00 a.m.6:00 p.m. as needed
Training may occur during standard business hours
Start each workday from home once ready to run calls
No overtime during training
Experience
25 years of field or IT support experience preferred
Willing to train the right candidate
Certifications / Education
A certification preferred but not required
Lexmark certifications and experience strongly preferred
Experience with Lexmark printer break-fix and installs is a strong plus
Fuji printer experience is a strong plus
HP Dell and Lenovo experience is desirable but not required
Pay Rate - $21.00
Please send resume to OR OR
Required Experience:
IC
Key Skills
- Computer Hardware
- Customer Service
- Hand Tools
- Computer Networking
- Field Service
- POS
- Windows
- Mechanical Knowledge
- Service Technician Experience
- Merchandising
- Project Coordination
- Troubleshooting
