Cane Navigator (Academic Advisor)

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TheCane Navigator (Academic Advisor)supports undergraduate student success by providing proactive holistic academic advising that promotes student learning persistence progression and timely graduation. Through intentional advising relationships and excellent attention to detail Cane Navigators guide students in understanding program requirements institutional policies and degree pathways while supporting informed academic decisionmaking. This role reports to an Associate or Assistant Director of Cane Navigation and collaborates closely with academic units faculty and campus partners to support students throughout their undergraduate experience.

CORE JOB FUNCTIONS

Academic Advising Practice & Student Learning

• Provide proactive developmental academic advising that supports undergraduate student learning persistence progression and timely graduation grounded in best practices and advising theory.
• Establish and maintain sustained advising relationships beginning prior to a students first term serving as the primary academic advisor for assigned students throughout their undergraduate experience and supporting informed academic decisionmaking.
• Engage students in reflective conversations to help them clarify academic professional and personal goals and connect those goals to curricular cocurricular and experiential learning opportunities.
• Educate students on highimpact practices and experiential learning opportunities (e.g. study abroad undergraduate research internships) and support intentional integration of these experiences into their academic plans.

Academic Planning Policies & Institutional Knowledge

• Guide students in understanding and navigating curriculum requirements including majors minors general education degree progression and institutional academic policies and procedures.
• Develop monitor and update individualized academic plans and degree records; regularly assess student progress and engagement to support timely degree completion.
• Investigate and resolve academic issues including registration errors prerequisite checks course substitutions and permission requests in accordance with institutional policy.
• Maintain current knowledge of the academic bulletin academic calendar institutional resources and programs to ensure accurate and consistent advising guidance.

Student Support Referral & Advocacy

• Identify academic personal and institutional barriers to student success and support students through coordinated referrals to appropriate campus partners following up as needed to promote continuity of care and student progress.
• Partner collaboratively with academic and nonacademic units (e.g. Counseling Center Housing and Residential Life International Student and Scholar Services Veteran Resource Center) to support holistic student success.
• Interact with families faculty and campus partners in accordance with FERPA and institutional guidelines to support student outcomes while maintaining appropriate professional boundaries.

Assessment Technology & Professional Practice

• Utilize advising technologies data dashboards and student success platforms (e.g. EAB Navigate) to document advising interactions track student engagement and inform proactive outreach strategies.
• Contribute to unit goals by meeting established advising benchmarks assessment measures and service expectations in support of institutional student success priorities.
• Participate in ongoing training assessment and professional development to strengthen advising competencies and remain current with evolving best practices in the academic advising profession.
• Complete careerrelated training (e.g. Career Champion) and intentionally integrate career development conversations into academic advising practice.

Professional Responsibility

• Adhere to University and unitlevel policies exercise sound professional judgment and perform other duties as assigned in support of student success and advising operations.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Salary range: $50000-$54000

For full consideration submit your cover letter and resume or CV with your application.

CORE QUALIFICATIONS

Education:

Bachelors Degree required

Masters Degree preferred

Certification and Licensing:

Not Applicable

Experience:

Minimum of 1 year of experience in advising counseling and/or customer service is preferred. Any relevant education certifications and/or work experience may be considered.

Knowledge Skills and Attitudes:

• Knowledge of academic advising as a teaching and learning practice that supports student development decisionmaking persistence and timely degree completion.

• Understanding of undergraduate curricula degree requirements general education and institutional academic policies and procedures.

• Knowledge of student development theory advising approaches and strategies that inform effective academic advising practice.

• Familiarity with institutional resources services and campus partners that support student success and holistic wellbeing.

• Understanding of legal and ethical guidelines relevant to academic advising practice including FERPA and professional boundaries.

• Awareness of the diverse identities experiences and needs of undergraduate student populations.

• Ability to build and sustain intentional advising relationships grounded in trust care and professionalism.

• Strong interpersonal and communication skills including the ability to engage students in reflective goaloriented conversations.

• Ability to guide students in interpreting academic requirements policies and degree pathways to support informed decisionmaking.

• Ability to handle challenging or sensitive situations with composure sound judgment and empathy.

• Commitment to student success learning and equitable educational outcomes.

• Demonstrated care empathy and respect for students while maintaining appropriate professional boundaries.

• Collaborative mindset and willingness to partner with faculty and campus colleagues in support of students.

• Openness to feedback continuous learning and professional growth within the academic advising profession.

• Attention to detail accountability and consistency in advising practice.

• Adaptability and resilience when navigating change ambiguity or complex student situations.

• Commitment to upholding institutional values policies and professional standards.

The University of Miami is recognized as one of the nations premier research institutions and academic health systems and is among the largest employers in South Florida.

With more than 20000 faculty and staff the University is committed to excellence and guided by a mission to positively impact the lives of students patients and communities locally and globally.

We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values the University community works together to build an environment defined by purpose collaboration and service.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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