Make a Difference in Someones Life!

At Monarch we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team we provide hope promote wellness and empower individuals and families impacted by mental illness substance use disorders intellectual and developmental disabilities and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what youll find at Monarch. Here we care for people including our team members. We offer a comprehensive competitive benefits package that supports full-time and part-time team members and their families. More than just a job this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights:

• Associates degreeandRN licensureandthree years of experience providing care management case management or care coordination to the population being served
• Masters degreeandlicensure as LCSW LMFT LCAS LCMHCorLPAand three years of experience providing care management case management or care coordination to the population being served

This Opportunity:

What Youll Do:

Provide effective oversight direction clinical and administrative supervision to Care Management team.
Assume responsibility of hiring discipline termination and training of staff.
Ensure staff understand the following related to service requests: service definitions eligibility continued stay and discharge criteria for the service definition target population matrices service definitions authorization request timeframes billing funding source contract requirements etc. Assist in identifying methods whereby services can be provided utilizing existing community resources whenever possible. Continuously use person-centered approaches and positive approach strategies when interacting with the people we support.
Collect and report outcomes to maintain quality standards and to meet the requirement defined by external stakeholders including but not limited to managed care organizations accrediting bodies etc.
Attend and actively participate in meetings internally and externally while representing the agency in a professional manner.
Development and coordination of the Tailored plan for individuals including fully integrated care across an individuals whole-person needs including physical health Behavioral Health pharmacy and resources.
Monitors teams to ensure active engagement with individuals through assessment in care management care coordination health promotion comprehensive transitional care/ follow up family supports and referrals to community and social support services.
Monitors levels of engagement of team for means of interactions of telephone two-way real time video and audio conferencing or in person as defined by the service definition BH I/DD Tailored Plan. Ensure team is adhering to the acuity timeframes of high medium and low for providing the care management service.
Identifies and provides emergency crisis services as necessary and responds accordingly; may participate in agency crisis on-call structure; participate in post crisis team debriefing and provides feedback on ways to prevent future crisis for the person served.
Develop implement and monitor budgets. Manage finances in a fiscally sound manner within the guidelines established by Senior Leadership.
Maintain trainings as required and requested.
Demonstrate knowledge of and comply with all agency policies and procedures.
Complete all other relevant responsibilities as assigned by the supervisor.
Driving and travel may be required.

Education Were Looking For:

Certifications Were Looking For:

Experience Were Looking For:

Schedule:

Target Weekly Hours:

Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.

Monarch does not accept paper person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process should contactor call .

This job description in no way implies that these are the only duties and responsibilities to be will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a job description is subject to revision at the discretion of Monarch.