Community Health and Wellbeing Operations Manager
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Job Summary
- The Interim Community Health & Wellbeing Operations Manager is responsible for leading the operational delivery improvement and transformation of the Community Health and Wellbeing service. This includes overseeing the operations of six Centres for the Community ensuring services are safe efficient compassionate and customer-focused particularly for vulnerable and elderly residents.
- Review redesign and improve operational processes and procedures to ensure efficiency consistency and customer-centered delivery across all centres.
- Ensure alignment with corporate procedures relevant legislation industry standards and best practices.
- Oversee day-to-day functions of the six Centres for the Community ensuring safe legal and welcoming environments.
- Support the transition and implementation of the Connected Communities model including collaboration with voluntary sector partners and community groups.
- Operational leadership and management experience in customer-facing fast-moving frontline services.
- Proven experience delivering business improvements with measurable results.
- Experience working collaboratively with internal teams external partners and volunteers.
- Degree management qualification or equivalent demonstrable experience.
- Working hours: 36 hours per week
- Location: High Street Esher Surrey KT10 9SD United Kingdom
- Work pattern: Some weeks it will be 4-5 days on-site others 3 days in office 2 at home
- Enhanced DBS
- Driving licence and ability to travel around the borough
- Please note we work on bi-weekly payments.
Required Skills:
The Social Services Complaints Officer is responsible for statutory requirements for managing and reporting on complaints representations compliments and comments and to facilitate learning and feedback into operational services and performance management systems
Required Education:
he Interim Community Health & Wellbeing Operations Manager is responsible for leading the operational delivery improvement and transformation of the Community Health and Wellbeing service. This includes overseeing the operations of six Centres for the Community ensuring services are safe efficient compassionate and customer-focused particularly for vulnerable and elderly residents.
Company Industry
IT Services and IT Consulting
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
