Operations & Client Support Administrator

Operations & Client Support Administrator

Pro-Rata - Based Oakham

Part-Time Approx 12 hours a week Flexibility on Days & hours

5D are proud to be working with The Little iP Company who are a small vibrant and growing intellectual property advisory firm supporting businesses to protect and grow their brands. We are looking for a reliable proactive Operations & Client Support Administrator to support the day-to-day running of the firm and help keep client matters moving smoothly.

What the Role Will involve:

• Managing trademark and design administration tasks
  
• Assisting with trademark and design formalities and procedures
  
• Ordering trademark searches and preparing supporting documentation
  
• Assisting with preparation of trademark search reports (formatting annexes schedules)
  
• Collating and preparing evidence bundles for IP matters
  
• Client onboarding including engagement paperwork and AML checks
  
• Monitoring matters and chasing clients and third parties as needed
  
• Managing routine email correspondence and inboxes
  
• Organising and schedules meetings
  
• Preparing and issuing invoices and following up on payments
  
• Supporting general business administration
  
• Assisting with marketing activities such as scheduling posts updating mailing lists and coordinating content.
  

Requirements

What we are looking for in the Successful Candidate:

• Highly organised with excellent attention to detail
  
• Confident communicating professionally with clients and third parties
  
• Comfortable chasing information and payments when required
  
• Able to work independently and manage multiple tasks
  
• Happy working in a small business environment and being hands-on.
  
• Experience in a legal IP or professional services environment is desirable but not essential.
  
• Full driving license is desirable or able to get to the office based in Oakham.
  

Benefits

What We Can Offer the Successful Candidate:

• We are committed to supporting the right person to succeed in the role. Training will be provided including access to relevant professional development and external courses where appropriate to support ongoing skills development in trademark and IP administration.
  
• An exciting opportunity to join a business at the start of its growth giving you the ability to grow with it!
  
• Flexibility on working hours to suit your needs.
  
• Full time equivalent of 25 days holiday bank holidays.
  
• Unfortunately sponsorship cannot be offered for this role.
  

For more information please hit the apply button.