Company:

Reporting to the AR/AP Manager you will work closely with the Accounts Payable and Accounts Receivable teams as well as other finance team members. You will be responsible for delivering effective timely and efficient services to internal and external clients in accordance with the Accounting Departments policies and procedures.

The successful candidate will maintain strong working relationships with internal clients and external customer representatives.

Competencies Required to Succeed

Strong customer service orientation
Effective written and verbal communication skills
Action-oriented with a proactive approach to work
Strong problem-solving skills
Ability to work both independently and as part of a team
Proven ability to manage multiple priorities and deadlines in a fast-paced environment
Ability to work effectively within tight deadlines and high-volume workflows

Responsibilities

Provide in-office administrative and operational support as required
Incoming mail: Sort and organize items for internal processing; complete scanning and batching activities; maintain saved documentation; and record required details in tracking logs using approved review tools
Outgoing mail: Facilitate outgoing documentation as needed including coordinating and preparing courier packages
Support regular banking-related activities including remote cheque scanning and occasional in-person deposits
Review submitted documentation containing financial details to ensure accuracy completeness and compliance with company policy and audit requirements.
Respond to internal and external inquiries in a timely and professional manner documenting actions and resolutions for audit and record-keeping purposes
Maintain accurate electronic filing systems and documentation standards
Assist with audit requests by gathering and providing required documentation within established timelines
Occasionally collect office mail from the designated mail depot
Participate in special projects and process improvement initiatives as assigned
Perform other administrative and operational duties as required

Qualifications & Experience

Completion of high school education
Minimum 13 years of experience in a general administrative or office support role; related experience in a corporate or finance environment is an asset.
Demonstrated strong attention to detail and accuracy
Proficiency with Microsoft Office including intermediate to advanced Excel and intermediate Word skills
Proven organizational skills with the ability to prioritize effectively
Previous experience working within a dynamic team environment considered an asset
Demonstrated initiative and strong follow-up skills
Ability to maintain a high level of confidentiality
Demonstrated professionalism and strong work ethic
Proven ability to contribute effectively within a fast-paced high-volume team environment
Ability to work independently with minimal supervision
Positive team-oriented attitude
Access to reliable transportation to commute to office daily

What we offer:

E-flex Benefits Program & Wellness Initiatives
Registered Retirement Savings Plan (RRSP) with 2% Match
Training Career Development and Employee Recognition Programs
Employee Referral Bonuses

Environment/Working Conditions:
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.