We are seeking a highly organized and detail-driven Project Coordinator (Internal Operations) to manage daily execution tracking pipeline visibility and structured coordination between Sales and Production teams across our CMS Business Unit.
This role is critical to ensuring operational clarity financial discipline and strict execution control. The Project Coordinator will monitor pipelines enforce SOPs track payment realization and ensure seamless internal handovers.
This is a purely internal coordination role and does not involve direct client communication sales negotiations pricing or scope definition.
Key Objectives of the Role:
Maintain real-time pipeline and profile visibility
Ensure structured execution control
Enforce SOPs workflows and guardrails
Track expected vs realized payments
Enable smooth internal coordination between Sales and Production teams.
Scope of Responsibility:
Internal coordination between Sales and Production
CMS-wide pipeline & profile monitoring
Payment realization & revenue tracking
Enforcement of guardrails SOPs and workflow rules
Daily operational follow-ups
Reporting directly to Business Unit Head
Key Responsibilities:
1. Pipeline & Profile Control:
Monitor all CMS profiles daily (Upwork and internal channels).
Maintain real-time visibility of:
Active projects
Upcoming starts
Pending approvals
Payment milestones
Ensure zero silent stagnation across profiles.
Flag risks and bottlenecks proactively.
Maintain structured and up-to-date pipeline dashboards.
2. Sales Production Coordination:
Ensure smooth internal handover from Sales to Project Management.
Validate completeness of:
Scope documentation
Project timelines
Approved deliverables
Prevent incomplete or unclear tasks from entering production.
Coordinate internal clarifications before execution begins.
Enforce disciplined handover workflows.
3. Guardrail & SOP Enforcement:
Ensure strict adherence to defined CMS workflows and SOPs.
Verify tasks meet Definition of Ready (DoR) before execution.
Confirm proof of work before QA transition.
Prevent workflow bypassing.
Identify and report repeated SOP violations.
4. Payment Realization & Revenue Tracking:
Track weekly CMS expected payments.
Monitor milestone approvals and withdrawals.
Ensure:
Timely deliverable submission
Correct milestone triggering
No invoicing or revenue gaps
Maintain accurate CMS revenue tracking sheets.
Proactively highlight payment risks.
5. Daily Operational Follow-Through:
Monitor all CMS operational boards daily.
Identify stalled tasks and ownership gaps.
Coordinate with PMs and Production Leads to unblock issues.
Ensure task status accuracy.
Escalate risks with full operational context.
6. Reporting & Visibility:
Maintain structured CMS pipeline dashboards.
Provide weekly operational snapshots covering:
Active revenue
Expected payments
Delayed projects
SOP breaches
Support Weekly Business Pulse reporting.
Requirements
Education:
Experience:
24 years of experience in Project Coordination Operations Management or Delivery Management.
Prior experience working in software houses digital agencies or IT services companies preferred.
Exposure to CMS projects (WordPress Shopify Webflow) is a plus.
Core Competencies:
Strong organizational and execution management skills
High attention to detail timelines and accuracy
Excellent coordination and follow-up ability
Strong analytical and problem-solving mindset
Ability to manage multiple workflows under pressure
Clear communication and stakeholder coordination skills
Tools & Process Knowledge (Preferred):
Project management tools (ClickUp Jira Asana Trello etc.)
CRM & pipeline tracking systems
Excel / Google Sheets for reporting & dashboards
SOP-driven operational environments
Benefits
What We Offer:
- Market Competitive salary
- Transportation facility for the female staff
- Monetary benefits include Eid Bonuses Performance Bonuses EOBI Pension plan Paid leave compensation.
- Medical benefits: Family healthcare Including maternity Family OPD reimbursable Maternal/Paternal leaves.
- In-house recreational facilities: Outdoor sports area Billiards & Foosball table Xbox & Media Room Gym facility.
Other Informations:
- Shift: Night
- Timings: 9:00 pm to 6:00 am
- Location: PECHS Block 06 Shahrah e Faisal Karachi.
- Days: Monday to Friday
- Employment Type: Full-time
We are seeking a highly organized and detail-driven Project Coordinator (Internal Operations) to manage daily execution tracking pipeline visibility and structured coordination between Sales and Production teams across our CMS Business Unit.This role is critical to ensuring operational clarity finan...
We are seeking a highly organized and detail-driven Project Coordinator (Internal Operations) to manage daily execution tracking pipeline visibility and structured coordination between Sales and Production teams across our CMS Business Unit.
This role is critical to ensuring operational clarity financial discipline and strict execution control. The Project Coordinator will monitor pipelines enforce SOPs track payment realization and ensure seamless internal handovers.
This is a purely internal coordination role and does not involve direct client communication sales negotiations pricing or scope definition.
Key Objectives of the Role:
Maintain real-time pipeline and profile visibility
Ensure structured execution control
Enforce SOPs workflows and guardrails
Track expected vs realized payments
Enable smooth internal coordination between Sales and Production teams.
Scope of Responsibility:
Internal coordination between Sales and Production
CMS-wide pipeline & profile monitoring
Payment realization & revenue tracking
Enforcement of guardrails SOPs and workflow rules
Daily operational follow-ups
Reporting directly to Business Unit Head
Key Responsibilities:
1. Pipeline & Profile Control:
Monitor all CMS profiles daily (Upwork and internal channels).
Maintain real-time visibility of:
Active projects
Upcoming starts
Pending approvals
Payment milestones
Ensure zero silent stagnation across profiles.
Flag risks and bottlenecks proactively.
Maintain structured and up-to-date pipeline dashboards.
2. Sales Production Coordination:
Ensure smooth internal handover from Sales to Project Management.
Validate completeness of:
Scope documentation
Project timelines
Approved deliverables
Prevent incomplete or unclear tasks from entering production.
Coordinate internal clarifications before execution begins.
Enforce disciplined handover workflows.
3. Guardrail & SOP Enforcement:
Ensure strict adherence to defined CMS workflows and SOPs.
Verify tasks meet Definition of Ready (DoR) before execution.
Confirm proof of work before QA transition.
Prevent workflow bypassing.
Identify and report repeated SOP violations.
4. Payment Realization & Revenue Tracking:
Track weekly CMS expected payments.
Monitor milestone approvals and withdrawals.
Ensure:
Timely deliverable submission
Correct milestone triggering
No invoicing or revenue gaps
Maintain accurate CMS revenue tracking sheets.
Proactively highlight payment risks.
5. Daily Operational Follow-Through:
Monitor all CMS operational boards daily.
Identify stalled tasks and ownership gaps.
Coordinate with PMs and Production Leads to unblock issues.
Ensure task status accuracy.
Escalate risks with full operational context.
6. Reporting & Visibility:
Maintain structured CMS pipeline dashboards.
Provide weekly operational snapshots covering:
Active revenue
Expected payments
Delayed projects
SOP breaches
Support Weekly Business Pulse reporting.
Requirements
Education:
Experience:
24 years of experience in Project Coordination Operations Management or Delivery Management.
Prior experience working in software houses digital agencies or IT services companies preferred.
Exposure to CMS projects (WordPress Shopify Webflow) is a plus.
Core Competencies:
Strong organizational and execution management skills
High attention to detail timelines and accuracy
Excellent coordination and follow-up ability
Strong analytical and problem-solving mindset
Ability to manage multiple workflows under pressure
Clear communication and stakeholder coordination skills
Tools & Process Knowledge (Preferred):
Project management tools (ClickUp Jira Asana Trello etc.)
CRM & pipeline tracking systems
Excel / Google Sheets for reporting & dashboards
SOP-driven operational environments
Benefits
What We Offer:
- Market Competitive salary
- Transportation facility for the female staff
- Monetary benefits include Eid Bonuses Performance Bonuses EOBI Pension plan Paid leave compensation.
- Medical benefits: Family healthcare Including maternity Family OPD reimbursable Maternal/Paternal leaves.
- In-house recreational facilities: Outdoor sports area Billiards & Foosball table Xbox & Media Room Gym facility.
Other Informations:
- Shift: Night
- Timings: 9:00 pm to 6:00 am
- Location: PECHS Block 06 Shahrah e Faisal Karachi.
- Days: Monday to Friday
- Employment Type: Full-time
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