Global Quality Tech Manager, Global Build Quality Program

The Global Quality Tech Manager plays an essential role in AWS Data Center Capacity Deliverys (DCCD) Global Build Quality (GBQ) Program. This position is responsible for overseeing quality assurance and control (QAQC) processes through governance and programmatic control throughout the lifecycle of data center design development construction and retrofit ensuring that all work meets AWSs high standards for quality safety and performance.
As part of the GBQ Program this role supports the drive toward global standardization unified measurement frameworks and systematic quality improvements across the Data Center Capacity Delivery ecosystem. The Global Quality Tech Manager will help address critical challenges including construction rework and commissioning delays by implementing consistent quality control mechanisms and leveraging collective learnings and best practices at scale. This position provides comprehensive quality oversight and governance from design through operations handoff with initial focus on construction and commissioning phases and planned expansion through post-completion support periods.


Key job responsibilities
Develop publish and maintain global quality assurance and control standards policies frameworks and procedures that govern data center construction projects across all AWS regions.
Establish and enforce global quality control plan templates inspection checklists for manufacturing and on-site work acceptance criteria and standardized documentation requirements.
Define global quality metrics and Key Performance Indicators (KPIs) to measure and benchmark quality performance across all regions and projects.
Create and maintain a global quality management system (QMS) that ensures consistency and compliance across all project phasesfrom design through operations handoff and post-completion support periods.
Develop standardized design review criteria focused on ease of construction long-term maintenance and quality assurance measures applicable to all global projects.


About the team
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

- Experience in project/program management Inventory Control Quality Assurance or Lean Six Sigma
- Experience building strategic relationships with stakeholders including communicating and collaborating across teams and functions
- Experience creating reports interpreting metrics and driving overall insights or analysis
- Bachelors degree in Construction Management Electrical Mechanical Civil Engineering or a similar technical discipline
- Knowledge of Microsoft Office Suite (Excel Word SharePoint and PowerPoint)

- Knowledge of databases (querying and analyzing) such as SQL MYSQL and ETL Manager and working with large data sets
- Experience in auditing risk management compliance program management or quality management systems
- Six Sigma Green Belt or Six Sigma Black Belt certification
- Project Management Professional (PMP) or equivalent certification
- Experience in project management in data centers or comparable critical infrastructure
- ASQ certification (Certified Quality Manager or Certified Quality Engineer).

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX Dallas - 116800.00 - 160000.00 USD annually