Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
MicrosoftManagement Level
AssociateJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.*Why PWC
At PwC we believe in providing equal employment opportunities without any discrimination on the grounds of gender ethnic background age disability marital status sexual orientation pregnancy gender identity or expression religion or other beliefs perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this we have zero tolerance for any discrimination and harassment based on the above considerations.
*Responsibilities:
Retail Consultant : D365 Finance & Operations :
Work as a Functional Consultant for MS Dynamics finance & operation module
Conduct requirement gathering
Drive adoption of best practices in respective processes
To be process blueprinting and FRD creation
Solution design preparation
Create functional design document for the custom solution i.e. functionality report interface enhancements workflow notifications DIXF etc
Ensure configuration and development as per customer requirements
Conducting UAT & training for respective processes
Ensure Change management / training is completed i.e. resource readiness business documentation updated (SOPs) etc.
Create acceptance test plans & criteria along with the test data sets
Conduct user acceptance testing
Perform migration / upload of master data and open balances
Conduct end user training
Work closely with the client team under supervision of PwC project manager and monitor the daily issues on regular basis
Work closely with L1 support team to identify the pain areas and provide solution / workaround
Perform RCA of recurring issues and provide fix for the same
Coordinate with the client if any change in the process document the same initiate the change management effort estimation etc
Participate in daily/weekly/monthly meeting to discuss support issues resolutions and reporting
Resolve any reported issues as agreed SLA
Work on change requests assigned by the team lead
Support development of proposals and statement of work to include drafting estimation of efforts
*Mandatory skill sets:
D365 Retail Consultant
*Preferred skill sets:
D365 Retail FRD creation MS Dynamics finance & operation module
*Years of experience required:
2 to 4 Years
*Education Qualification:
BE/
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of EngineeringDegrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Technical ConsultingOptional Skills
Accepting Feedback Accepting Feedback Active Listening Business Continuity Management (BCM) Business Performance Management Communication Continuous Process Improvement Customization and Development Data Flows Data Integration Delivery Excellence Downtime Reduction Emotional Regulation Empathy Enterprise Resource Planning (ERP) Software ERP Strategy Implementation Research Inclusion Informatics Intellectual Curiosity Internal Control Consulting IT Consulting Microsoft Dynamics 365 Microsoft Dynamics GP Microsoft Power Apps 12 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
IC
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