About Us:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach we are driving fashion forward for good as one team with one vision and one plan. Thats the Power of Us thats the Power of PVH.
One of PVHs greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued and every voice is heard and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
The Team
Commercial Operations mission is to deliver operational excellence commercial precision and digital enablement at scaleempowering our teams to create meaningful impact and elevate every customer experience across Tommy Hilfiger and Calvin Klein.
Within Commercial Operations the Strategy & Program Management pillar is responsible for:
Defining the strategic direction for Commercial Operations
Driving prioritization and alignment across commercial functions and technology partners
Leading the execution of key strategic programs and projects that enable operational and commercial excellence
This role is part of the Strategy & Program Management team within Commercial Operations.
The Position
As a Senior Specialist Strategy reporting to the Director of Strategy & Program Management you will lead the endtoend process of shaping and defining the strategic direction for the Commercial Operations organization.
In this role you will work in close partnership with key Commercial Operations leaders including the VP Digital Wholesale Selling Senior Director Retail Operations Senior Director eCommerce Operations and VP Digital Consumer Operations ensuring alignment and collaboration across all operational pillars.
Key Responsibilities:
Strategic Planning & Alignment
Initiate and support the development and planning of Commercial Operations annual and quarterly strategic plans
Partner with the Analytics team to conduct quantitative analysis on business performance operational KPIs customer behavior and process metrics
Perform additional quantitative and qualitative analysis as needed to strengthen strategic recommendations
Collaborate with external agencies and vendors to gather market research identify emerging trends and assess competitive and growth opportunities
Develop insightdriven recommendations for operational improvement business growth and risk mitigation
Develop insightdriven recommendations that support operational improvement business growth and risk mitigation
Connect the dots across inputs from operational pillarschallenging refining and strengthening objectives to ensure strategic clarity and coherence
Align operational priorities with brand expectations and overarching brand strategies ensuring Commercial Operations effectively enable brand ambition
Facilitate alignment across crossfunctional leaders and ensure strategic priorities are clearly communicated understood and cascaded throughout the organization
Translate insights and objectives into clear initiatives with measurable outcomes for each Commercial Operations pillar
Strategic Presentations & Executive Reporting
Create high quality strategic presentations C suite level briefs and narrative documents for Commercial Operations leadership and the Executive Team
Prepare materials for leadership reviews business performance discussions and cross functional steering committees
Support the creation of strategic dashboards and KPI frameworks in partnership with Data & Analytics teams
Operational Excellence & Continuous Improvement
Identify bottlenecks inefficiencies and improvement opportunities across Commercial Operations processes
Monitor and share emerging industry trends best practices and innovation areas with relevant teams
Contribute to the development of frameworks governance models and operating rhythms that enhance operational effectiveness
Note: Responsibilities include but are not limited to those listed above. The role may require additional tasks and duties as assigned to meet the needs of the department and organization.
Measures of Success
Timely delivery of annual and quarterly strategic plans
Quality and adoption of strategic insights
Crossfunctional alignment score
Quality and effectiveness of executivelevel communication
Business impact delivered to the brands (e.g. revenue contribution efficiency gains NPS improvement OPEX reduction)
Ideal Candidate
Bachelors degree in business Economics Engineering Finance or a related field (MBA preferred but not required)
36 years of relevant experience in strategy consulting business operations PMO or commercial transformation roles
Proactive resourceful and comfortable navigating ambiguity
Strong ownership mindset with a bias for clarity and action
Strong strategic thinking and problemsolving abilities
Proven ability to influence without authority and manage diverse stakeholders effectively
Ability to bring structure to unstructured or adhoc requests and adapt approaches as priorities shift
Ability to interpret data build insights and translate them into actionable recommendations
Exceptional written and visual communication skills
Proven ability to work with multiple teamsWholesale Ops Retail Ops eCom Ops Digital Product Finance Analytics and Technology
Solid understanding of retail ecommerce omnichannel operations or consumerfocused businesses (preferred)
Experience working in a global or matrixed organization (preferred)
Interest in innovation consumercentric design and digital excellence
Behaviors
At PVH how we act is as important as what we do. Here are some key behaviors we expect from our people:
ENTERPRISE FIRST we act in the best interests of PVH and its consumers beyond our own team brand region or market.
DRIVE CHANGE we lead by example and are optimistic about change . We challenge the status quo but fully commit once a decision is made.
CREATE CLARITY we are diligent in providing context and setting our priorities so we can be productive quickly.
INSPIRE TRUST we create safe spaces for debate and deliver on what we promise so people can learn to depend on us.
TAKE ACCOUNTABILITY we focus on work with the biggest business impact and give candid feedback to each other.
Your Wellbeing is Our Priority
In the heart of Amsterdam PVH is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein.
Wellbeing:exclusive onsite gym and fitness classes personal training meditation studio sports clubs in-house physio and receive access to our nutritional and wellbeing programs
Campus:extensive food and beverage offerings top-notch restaurant barista coffee bars sky bar monthly social events weekly Thursday drinks game nights and campus-themed activities that will keep your social life busy
Develop your career: whether you lead a team or contribute your own expertise everyone is a leader at PVH. PVH University curates and delivers training programs for you to continuously develop your professional and personal goals
Be at the forefront:stay closely connected to our brands CALVIN KLEIN and TOMMY HILFIGER and be a part of seasonal market launches sample sales and receive employee discounts!
Check out our Amsterdam Campus here.
PVH Corp. or its subsidiary (PVH) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race ethnicity color sex gender identity or expression age religion national origin citizenship status sexual orientation genetic information physical or mental disability military status or any other characteristic protected under federal state or local addition to complying with all applicable laws PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill ability educational background work quality experience and potential.
Required Experience:
Senior IC