Technical Service Specialist (Cluj or Bistrita)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
About Abbott
Abbott is about the power of health. For more than 125 years Abbott has been helping people reach their potential because better health allows people and communities to achieve more. With a diverse global network serving customers in more than 160 countries we create new solutions across the spectrum of health around the world for all stages of life. Whether its next-generation diagnostics life-changing devices science-based nutrition or novel reformulations we are advancing some of the most innovative and revolutionary technologies in healthcare helping people live their best lives through better health.
The Opportunity
For ourAbbott Core Diagnostics Divisionwe are currently looking for aTechnical Services Specialist to join our team in Romania.The position is a fieldbased role operating exclusively within Romania focused on supporting activities and building strong relationships with our clients. The selected candidate can be based in the Cluj area or in Bistrița.
Main purpose of the job:
The Technical Service Specialist is responsible for performing planned maintenance activities hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations
What Youll do:
Provide first line service to customers (service interventions which may require less than 4 hours labor time)
Schedule and perform planned/predictive maintenance (PM/PdM) activities
Schedule perform and document hardware and software updates (TSBs)
Assist with instrument installations and deinstallations
Success in this role is measured by customer satisfaction score (NPS) service key performance indicators achievement and economic growth and profitability per district
Travel within the service area
Perform planned maintenance activities hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations
Required qualifications and background:
Bachelors degree or equivalent experience required. Bachelors/ Engineering degree in medical/ electrical/ mechanical or biology/ biomedical technology is preferred
Proven track record in a similar position supported by management and customer references
Successful engagement with customers specifically lab staff
Technical expert for product line responsibility
Strong communication skills
Ability to identify and drive resolution of issues
Strong experience in use of analytical tools and software
Good computer skills
Good English skills in speech and writing
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Field Services
DIVISION:
CRLB Core Lab
LOCATION:
Romania > Bucharest : Str. Gara Herastrau
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 50 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Required Experience:
IC
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
