Collections Clerk
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Job Location:
Cleveland, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
In this role youll support Applieds collections department by delivering excellent customer service building strong working relationships across Service Center Field Cash Application and Operational Excellence teams and ensuring timely escalation of issues when needed. Youll contribute to continuous process improvement follow company policies and procedures and actively develop your skills through ongoing training and learning opportunities to enhance efficiency reduce costs and strengthen overall operational performance.
Responsibilities:
Review and monitor assigned accounts on a daily basis to develop a course of action to resolve past-due amounts
Collection of outstanding receivables on a daily basis through email phone and written communication
Maintain documentation of correspondence with the customer and follow up in a timely manner
Partner with field locations field management and customer to resolve discrepancies reconcile adjustments and obtain necessary information to facilitate the payment process
Assist in the resolution of cash application issues identified by the customer
Reconcile Customer disputes as they pertain to payment of outstanding balances due
Meet defined department goals and activity metrics.
Engage in analysis of account information and make recommendations for problem resolution or process improvement
Position Requirements:
High school diploma GED or equivalent
1-3 years of experience in collections customer service accounting or similar field
Analytical and problem-solving skills
Excellent interpersonal skills
#LI-AV1
Founded in 1923 Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion fluid power flow control automation technologies and related maintenance supplies. Our leading brands specialized services and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice convenience and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age race color national origin genetics religion gender marital status physical or mental disability or any other characteristic protected by applicable laws regulations and ordinances.
Key Skills
- Customer Service
- Communication skills
- Basic Math
- Cashiering
- Computer Skills
- Math
- Retail Sales
- 10 Key Calculator
- Copywriting
- Cash Handling
- Planograms
- Stocking
About Company
Just imagine getting lost in that warehouse. Applied Industrial Technologies distributes millions of industrial parts made by thousands of manufacturers. The short list includes bearings, power transmission components, hydraulic and pneumatic components, industrial rubber products, an ... View more
