POSITION SUMMARY:
Under the supervision of the Pharmacy Technician Supervisor and according to department policies and procedures and guidelines the Medication Reconciliation Technician will assist pharmacists in obtaining a list of the most accurate prior to admission medications by interviewing patients and consulting with their outpatient pharmacies. The Medication Reconciliation Technician will obtain medication histories in the Emergency Department as well as in the inpatient areas. Through performing medication histories the Medication Reconciliation Technician plays an integral role in helping to prevent medication errors caused by inaccurate or incomplete information. The technician will be expected to provide exemplary service to other internal customers at BMC as well as embody BMCs values in all interactions with patients and colleagues. This position will rotate through days evenings weekends and holidays.
Position: Medication Reconciliation Technician
Department: Inpatient Pharmacy
Schedule: Full-Time 40 hours Rotating Days/Evenings
ESSENTIAL RESPONSIBILITIES / DUTIES:
Obtains medication histories on all assigned patients during scheduled shifts
Performs patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions over-the-counter medications and herbal supplements
Calls outpatient pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessary
Communicates medication-related issues to all appropriate health care professionals
Writes formal notes in the electronic medical record where appropriate documenting the findings of the medication history
Provides exemplary customer service to Boston Medical Center staff and patients
Delivers exceptional care to patients with empathy and respect
Maintains the confidentiality of all designated hospital and patient information at all times
Conforms to Boston Medical Centers standards of conduct so that the best possible customer service and patient care experience is provided:
Conducts interpersonal relationships with patients visitors physicians and fellow employees in a courteous and customer friendly manner
Takes corrective action to improve performance on problem areas
Follows established hospital infection control and safety procedures
Utilizes hospitals behavioral standards as the basis for decision making and to support the hospitals mission and goals
Performs other related tasks as needed/as assigned
Responsible for the creation and maintenance of a healthy work environment. A healthy work environment is one where people feel supported held accountable where standards are applied and expectations are clear. A healthy work environment is one where leadership supports and leads models behavioral standards and sets the example for how to do all things right. Critical responsibilities related to this:
Being engaged in the department including managing up owning team decisions and communicating and supporting departmental and or organizational initiatives.
Hold self and others to the highest ethical standards and act with honor above all.
Must adhere to all of BMCs core values.
JOB REQUIREMENTS
EDUCATION:
Requires a high school diploma (or state accepted equivalency).
CERTIFICATES LICENSES REGISTRATIONS REQUIRED:
Must be registered as a Pharmacy Technician with the Board by hired date
Must be Nationally Certified by examination by a Board approved credentialing program (PTCB or NHA)
EXPERIENCE:
Minimum of 4 years pharmacy experience as a Tech I or Tech II.
Compensation Range:
$26.92- $37.74This range offers an estimate based on the minimum job qualifications. However our approach to determining base pay is comprehensive and a broad range of factors is considered when making an offer. This includes education experience skills and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs internal equity and addition BMCHS offers generous total compensation that includes but is not limited to benefits (medical dental vision pharmacy) discretionary annual bonuses and merit increases Flexible Spending Accounts 403(b) savings matches paid time off career advancement opportunities and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
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Required Experience:
IC
Boston Medical Center (BMC) is a private, not-for-profit, 514-bed, academic medical center located in Boston’s historic South End. The hospital is the primary teaching affiliate for Boston University School of Medicine. BMC emphasizes community-based care, with its mission to provide ... View more