Fire Equipment Shop Supervisor

Elmhurst, NY - USA

Hourly Salary: $ 26 - 30

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Fire Equipment Shop Supervisor

Chicago Metropolitan Fire Prevention (CMFP)

Job Responsibilities:

Department Operations

Oversee and direct all Fire Equipment Department operations to ensure efficient orderly and compliant execution of work.
Establish maintain and enforce department policies procedures and workflows.
Ensure daily staffing coverage sufficient to meet operational and customer needs.
Coordinate shop field and administrative activities to meet service commitments.
Perform hands-on fire equipment service work as needed to support department operations training and customer commitments.

Customer Service

Deliver a consistently high level of service that meets or exceeds customer expectations.
Act as a point of escalation for customer concerns and ensure timely resolution.
Support customer retention through reliability professionalism and service quality.

Quality Control & Compliance

Ensure all work performed in the shop field and office meets company standards and applicable codes.
Maintain compliance with NFPA DOT OSHA and other applicable regulations.
Ensure shop equipment tools and processes remain compliant and properly maintained.
Review completed work to verify accuracy documentation and regulatory adherence.

Personnel Management

Maintain staffing levels appropriate to department workload and growth objectives.
Supervise coach and hold department personnel accountable for performance and professionalism.
Ensure technicians follow established procedures and safety practices.
Address performance issues promptly and professionally.

Training & Education

Remain current with applicable code requirements including DOT certifications.
Provide ongoing training to technicians including preparation for required license and certification renewals.
Communicate code changes procedural updates and best practices to department staff.

Inventory Control

Maintain accurate and effective inventory control of fire extinguishers parts agents cylinders and supplies.
Ensure inventory levels support operational needs while controlling costs.

Invoicing & Administration

Complete and/or approve all Fire Equipment Department invoicing accurately and in a timely manner.
Ensure service records tags and documentation are completed and properly maintained.

Sales & Growth

Perform worksite surveys when required.
Prepare customer pricing and written proposals.
Support and drive year-over-year department growth through service quality pricing strategy and customer relationships.

Profitability

Review and establish competitive pricing.
Monitor department performance to ensure acceptable profit margins.
Identify opportunities to improve efficiency reduce waste and increase profitability.

Additional Duties

Perform other duties as assigned by the Vice President of Operations.

Requirements

Minimum of three (3) years experience in a fire equipment servicerelated business.
Minimum of two (2) years experience in a supervisory or management role.
Strong knowledge of fire equipment service operations and applicable codes.
Proven leadership ability with strong interpersonal and organizational skills.
Highly motivated results-oriented and accountable.
Proficient in Microsoft Office and standard business systems.

Role Expectations

Own department results not just activity
Maintain a disciplined compliant and professional operation
Build a reliable accountable team
Contribute directly to department growth and profitability

Physical Requirements

Ability to work in a shop and warehouse environment.
Ability to stand walk bend kneel and reach for extended periods.
Ability to lift carry and move fire extinguishers cylinders and equipment weighing up to approximately 50 pounds.
Ability to safely use hand tools testing equipment and shop machinery.
Ability to work both at a desk and in active service environments as required by operational needs.

Compensation:

This role offers hourly compensation based on experience ranging from $26.00-$30.00 hourly. Compensation beyond this range may be considered for additional certifications and years of experience. Full benefits are offered including immediate health benefits. FVF&S Co. and CMFP offer a 401k with company match and are 100% employee owned. Employees are eligible for the company ESOP Employee Stock Ownership Plan after one year of employment.

Required Experience:

Manager

Fire Equipment Shop SupervisorChicago Metropolitan Fire Prevention (CMFP)Job Responsibilities:Department OperationsOversee and direct all Fire Equipment Department operations to ensure efficient orderly and compliant execution of work.Establish maintain and enforce department policies procedures and...