Workplace Experience Leader

Brussels - Belgium

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

Reporting to: Head of Global Workplace & Real Estate Management
Role: Workplace Leader

The Workplace Experience Leader oversees complex multisite FM and Workplace operations translating strategic vision into actionable plans and leading highimpact projects across Mobility Space Assets and Workplace Management. The role manages multiple operational teams develops people drives supplier performance and ensures compliance with Euroclear standards policies and regulations.

Key Responsibilities

Leadership & Strategy

Lead endtoend Workplace and FM projects (refurbishments moves tools implementation).
Convert departmental strategy into annual objectives and operational execution.
Represent Workplace in transversal initiatives and governance forums.
Manage budgets and identify cross-supplier synergies.

Risk Compliance & Governance

Apply Euroclears risk framework and support H&S GDPR CSDR BIA/BCP and ESG obligations.
Translate new FM regulations into compliant operational practices.

Continuous Improvement

Drive best practices and improvement initiatives across Workplace FM and Mobility Solutions.

Mobility Solutions

Oversee business travel fleet parking shuttles taxis lodge cards and corporate credit cards.
Chair mobility governance manage escalations and stakeholder relationships.

Workplace Management

Own Workplace policies SOPs and service frameworks.
Oversee workspace design fitout maintenance FlexE assets reservations surveys and content management.
Ensure strong supplier administration and reporting.

People Management

Mentor and guide Workplace teams.
Coordinate operational teams across FM domains; support training and development.

Supplier Management

Manage Workplace supplier contracts KPIs risks and costs.
Ensure annual risk reviews and CSDR compliance for critical providers.
Maintain strong supplier relationships and escalate issues when needed.

Key Skills

Technical

Advanced O365 ServiceNow supplier systems (e.g. AutoCAD) IRM tools Oracle ERP.
English/French required; Dutch is an advantage.
Proven project/program management (AGILE Prince2).
Change management is a plus.

Soft Skills

Organisational sensitivity: collaboration cross-functional awareness impact thinking.
Vision: long-term perspective trend awareness strategic insight.
Persuasion: influence stakeholder management communication adaptation.
Selfdevelopment: continuous learning.
Project leadership orientation: motivate teams analyse complexity ensure progress and results.

DescriptionReporting to: Head of Global Workplace & Real Estate ManagementRole: Workplace LeaderThe Workplace Experience Leader oversees complex multisite FM and Workplace operations translating strategic vision into actionable plans and leading highimpact projects across Mobility Space Assets and W...