People Analytics Coordinator
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Job Location:
Pontiac, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The People Analytics (data side of data and payroll) team is responsible for working with senior leadership to provide valuable insights that guide business decisions maintaining the health of our HRIS system (UKG Pro) auditing team member data and managing the AskTMS platform. On the People Analytics team the focus is centered on confidential team member data and as a result the team maintains a high level of integrity. As the People Analytics Coordinator you will be assigned projects and tasks that help make the People Analytics team more efficient as well as provide solutions to team member questions that involve company policy.
WHAT YOU WILL BE DOING
Reaching out to leadership for completion of unapproved timecards and assisting leader with any timecard questions
Responsible for delegating AskTMS questions to the team while communicating solutions with team members on questions they have with company policy through AskTMS
Collaborating with other teams to find solutions for all questions that may arrive in the AskTMS platform
Track survey data with appropriate follow up to ensure client satisfaction with our service
SLA tracking and updates by puling AskTMS data and refresh the master file for PowerBI
Analyze ticket trends and surveys to improve SLA and team member satisfaction
Facilitate trainings for new leaders and hires regarding UKG and Workforce Management our HRIS
Case submission with our HRIS for specific vendor related issues
Formatting and submission of verifications of employment
Updating the People Analytics Playbook to reflect current processes and procedures within the team
Measuring and communicating People Analytics yearly goals
Adjust team members shifts within UKG and other types of team members profile changes
Project collaboration with the Payroll and People Analytics leadership team
Assist TMS data analysts with recurring reports
Coordinating and scheduling team trainings quarterly meetings
WHAT WE NEED FROM YOU
Must Have Qualifications:
- Excellent presentation skills
- High attention to detail
- Strong organizational skills
- Proficient in Excel
- Onsite attendance is required
Nice to Have Qualifications:
- Bachelors degree
- UKGPro knowledge
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans Its all happening on UWMs campus where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
Its no wonder that out of our six pillars People Are Our Greatest Asset is number one. Its at the very heart of how we treat each other our clients and our community. Whether its providing elite client service or continuously striving to improve our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career youll feel the encouragement and support on day one. No matter your race creed gender age sexual orientation and ethnicity youll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons youll love working here include:
- Paid Time Off (PTO) after just 30 days
- Additional parental and maternity leave benefits after 12 months
- Adoption reimbursement program
- Paid volunteer hours
- Paid training and career development
- Medical dental vision and life insurance
- 401k with employer match
- Mortgage discount and area business discounts
- Free membership to our large state-of-the-art fitness center including exercise classes such as yoga and Zumba various sports leagues and a full-size basketball court
- Wellness area including an in-house primary-care physicians office full-time massage therapist and hair salon
- Gourmet cafeteria featuring homemade breakfast and lunch
- Convenience store featuring healthy grab-and-go snacks
- In-house Starbucks and Dunkin
- Indoor/outdoor café with Wi-Fi
DISCLAIMER
Required Experience:
IC
Key Skills
- Adobe Analytics
- Data Analytics
- SQL
- Attribution Modeling
- Power BI
- R
- Regression Analysis
- Data Visualization
- Tableau
- Data Mining
- SAS
- Analytics
About Company
United Wholesale Mortgage partners with independent mortgage brokers to help them provide unparalleled client experience, best-in-class turn times, and competitive rates
