Overview:
Join Xperience Xscape Travels as a Travel Customer Care Specialist! Youll guide clients through every stage of their journey from planning to completion ensuring smooth memorable experiences.
Responsibilities:
-
Respond promptly to client inquiries via email phone and chat.
-
Assist with itinerary changes travel updates and special requests.
-
Provide accurate travel requirements and destination information.
-
Follow up to confirm satisfaction and collect feedback.
-
Resolve concerns with empathy and professionalism.
Requirements:
-
Strong written and verbal communication skills.
-
Customer service experience (travel experience is a plus).
-
Detail-oriented organized and proactive.
-
Comfortable using digital tools and learning new systems.
-
Passionate about travel and helping others.
Benefits:
-
Work remotely with flexible hours.
-
Travel perks discounted rates and insider access.
-
Opportunities for growth with team support and training
Overview: Join Xperience Xscape Travels as a Travel Customer Care Specialist! Youll guide clients through every stage of their journey from planning to completion ensuring smooth memorable experiences. Responsibilities: Respond promptly to client inquiries via email phone and chat. Assist with...
Overview:
Join Xperience Xscape Travels as a Travel Customer Care Specialist! Youll guide clients through every stage of their journey from planning to completion ensuring smooth memorable experiences.
Responsibilities:
-
Respond promptly to client inquiries via email phone and chat.
-
Assist with itinerary changes travel updates and special requests.
-
Provide accurate travel requirements and destination information.
-
Follow up to confirm satisfaction and collect feedback.
-
Resolve concerns with empathy and professionalism.
Requirements:
-
Strong written and verbal communication skills.
-
Customer service experience (travel experience is a plus).
-
Detail-oriented organized and proactive.
-
Comfortable using digital tools and learning new systems.
-
Passionate about travel and helping others.
Benefits:
-
Work remotely with flexible hours.
-
Travel perks discounted rates and insider access.
-
Opportunities for growth with team support and training
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