Remote Technical Support Agent
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Job Location:
St. Louis, MO - USA
Yearly Salary:
$ 45000 - 55000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Overview
We are actively hiring motivated and customer-focused individuals for a Remote Technical Support Agent this position you will provide remote assistance to clients by handling travel-related inquiries coordinating reservations resolving booking issues and ensuring accurate documentation.
No prior travel industry experience is required. Comprehensive training and ongoing support are provided.
Key Responsibilities
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Respond to client inquiries via phone email and online platforms
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Provide support for reservations confirmations updates and changes
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Research and verify travel options using approved systems
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Troubleshoot booking-related issues and provide timely resolutions
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Maintain accurate records and client documentation
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Deliver professional solution-oriented customer service
Qualifications
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Strong communication and customer service skills
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Detail-oriented with strong organizational abilities
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Comfortable working independently in a remote setting
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Basic computer proficiency and reliable internet access
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Must be at least 18 years of age
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Legal eligibility to work in the U.S. U.K. Mexico Australia or Spain
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English communication proficiency
What We Offer
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Fully remote position
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Flexible scheduling options
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Training and professional development
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Incentive programs and performance-based perks
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Opportunities for advancement
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
