Guest Communication Coordinator

At the heart of local communities Sheraton brings people togetherboth our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Guest Communications Coordinator because together we are better. Start your career at Sheraton where you dont just work - you belong.

Position Summary:

• Responsible for the co-ordination of marketing activations and communication channels
• Work closely with the Marketing Manager in overseeing and creating campaigns for social media promotional events and marketing materials for internal and external communications
• Maintain and create relationships with media personnel social media influencers and customers
• Prepare monthly reports based on marketing performances and using marketing analysis tools focusing on attention to detail
• Support the hotels service and relationship strategy driving customer loyalty by inviting welcoming and connecting with our guests through each customer experience
• Liaise with associates and other departments to deliver service excellence with each customer experience
• Complete marketing administration duties and offer general support to the team
• Create and manage marketing purchase requests for the Marketing and Sales department

About You:

• Relevant experience in a similar role
• Working rights in Australia
• Enthusiastic to escalate your career
• Self-motivated driven and energized in a fast-paced environment
• Armed with smart solutions and a can-do attitude

Our Benefits:

• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friends
• Be part of Life with the Works program where you can enjoy flexible working hours & locations time off to pursue your passion through sabbatical leave and paid leave during your birthday month
• Grow develop and progress with internationally recognised training programs unlimited strategic development and exciting career opportunities within the Marriott International group
• Genuine care for associates physical emotional and financial wellbeing through our Employee Assistance Program
• Opportunity to receive Employee Referral Incentives and get paid for working with your friend
• Work for the Largest Hotel Network in the World which values equality diversity and inclusiveness

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.