Residential Program Manager Assistant - Cheshire CT
About GIL Foundation Inc.
GIL Foundation Inc. is a nonprofit organization dedicated to providing high- quality person-centered services to adults with intellectual and developmental disabilities (IDD). Our mission is to promote independence dignity and community inclusion while supporting individuals to live meaningful and fulfilling lives.
Summary of Position
The Residential Program Manager Assistantis a hands-on leadership role that supports both program operations and direct services.This position works closely with the Program Operator to ensure daily program success staff support regulatory compliance and positive outcomes for individuals served.
The role is ideal for someone who is organized dependable and comfortable stepping in whenever needed- whether that means supporting staff assisting individuals directly or managing documentation and schedules.
Core Responsibilities
- Provide direct support to individuals with IDD as needed including community outings daily activities and life skills support
- Model appropriate support techniques and professional behavior for direct care staff
- Assist with behavior support strategies and implementation of person-centered plan
- Ensure individuals health safety dignity and rights are upheld at all times
Staff Support & Daily Operations
- Assist with staff scheduling coverage and shift coordination
- Provide on-site support and guidance to direct care staff
- Help onboard and orient new employees to program expectations
- Serve as a point of contact for staff concerns in the absence of the Program Operator
Administrative & Documentation Duties
- Maintain accurate program documentation including daily logs incident reports and compliance records
- Assist with audits quality assurance reviews and corrective action plans
- Track staff training certifications and required documentations
- Communicate with families guardians and interdisciplinary teams as needed
Compliance Safety & Quality Assurance
- Support compliance with DDS and agency regulations
- Assist with incident follow-up investigations and documentation
- Promote a culture of safety accountability and professionalism
- Report concerns related to health safety or program integrity promptly
Required Qualifications
- High school diploma or equivalent
- Minimum 1-2 years experience in human services direct support healthcare or nonprofit settings
- Experience working directly with individuals with intellectual and/or developmental disabilities
- Strong organizational documentation and communication skills
- Ability to multitask and respond effectively in a fast-paced environment
- Basic computer proficiency (email Word Excel electronic documentation systems)
- Valid drivers license and reliable transportation
Preferred Qualifications
- Associates or Bachelors degree in Human Services Social Work Psychology Business Administration and/or proven related field of study with proven industry experience
- Experience in a lead supervisory or program support role
- Knowledge of person-centered planning and behavioral support strategies
- Familiarity with Connect DDS regulations and standards
The following certifications will need to be obtained and approved within company policy guidelines:
- State Medication Administration Certification (Group Home Workers Only)
- First Aid for Accidents
- CPR Cardio Pulmonary Resuscitation
- PMT Physical Management Techniques (Group Home Workers Only)
Benefits
- Competitive pay based on experience
- Paid time off and holidays
- Health and professional development benefits
- Supportive inclusive and mission-driven work environment
Required Experience:
Manager
Residential Program Manager Assistant - Cheshire CTAbout GIL Foundation Inc.GIL Foundation Inc. is a nonprofit organization dedicated to providing high- quality person-centered services to adults with intellectual and developmental disabilities (IDD). Our mission is to promote independence dignity a...
Residential Program Manager Assistant - Cheshire CT
About GIL Foundation Inc.
GIL Foundation Inc. is a nonprofit organization dedicated to providing high- quality person-centered services to adults with intellectual and developmental disabilities (IDD). Our mission is to promote independence dignity and community inclusion while supporting individuals to live meaningful and fulfilling lives.
Summary of Position
The Residential Program Manager Assistantis a hands-on leadership role that supports both program operations and direct services.This position works closely with the Program Operator to ensure daily program success staff support regulatory compliance and positive outcomes for individuals served.
The role is ideal for someone who is organized dependable and comfortable stepping in whenever needed- whether that means supporting staff assisting individuals directly or managing documentation and schedules.
Core Responsibilities
- Provide direct support to individuals with IDD as needed including community outings daily activities and life skills support
- Model appropriate support techniques and professional behavior for direct care staff
- Assist with behavior support strategies and implementation of person-centered plan
- Ensure individuals health safety dignity and rights are upheld at all times
Staff Support & Daily Operations
- Assist with staff scheduling coverage and shift coordination
- Provide on-site support and guidance to direct care staff
- Help onboard and orient new employees to program expectations
- Serve as a point of contact for staff concerns in the absence of the Program Operator
Administrative & Documentation Duties
- Maintain accurate program documentation including daily logs incident reports and compliance records
- Assist with audits quality assurance reviews and corrective action plans
- Track staff training certifications and required documentations
- Communicate with families guardians and interdisciplinary teams as needed
Compliance Safety & Quality Assurance
- Support compliance with DDS and agency regulations
- Assist with incident follow-up investigations and documentation
- Promote a culture of safety accountability and professionalism
- Report concerns related to health safety or program integrity promptly
Required Qualifications
- High school diploma or equivalent
- Minimum 1-2 years experience in human services direct support healthcare or nonprofit settings
- Experience working directly with individuals with intellectual and/or developmental disabilities
- Strong organizational documentation and communication skills
- Ability to multitask and respond effectively in a fast-paced environment
- Basic computer proficiency (email Word Excel electronic documentation systems)
- Valid drivers license and reliable transportation
Preferred Qualifications
- Associates or Bachelors degree in Human Services Social Work Psychology Business Administration and/or proven related field of study with proven industry experience
- Experience in a lead supervisory or program support role
- Knowledge of person-centered planning and behavioral support strategies
- Familiarity with Connect DDS regulations and standards
The following certifications will need to be obtained and approved within company policy guidelines:
- State Medication Administration Certification (Group Home Workers Only)
- First Aid for Accidents
- CPR Cardio Pulmonary Resuscitation
- PMT Physical Management Techniques (Group Home Workers Only)
Benefits
- Competitive pay based on experience
- Paid time off and holidays
- Health and professional development benefits
- Supportive inclusive and mission-driven work environment
Required Experience:
Manager
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