A high-volume New Yorklicensed home care agency is seeking a senior-level Director of Coordination to oversee all care coordination operations. This role ensures uninterrupted patient coverage efficient caregiver utilization regulatory compliance and consistent team performance across the organization.
Responsibilities Include:
Oversee all care coordination operations across the agency
Manage Care Coordinators and Supervisors enforcing accountability and performance standards
Ensure full staffing of authorized cases and rapid response to callouts and emergencies
Oversee live-in split cases overtime usage and scheduling adjustments
Collaborate closely with HR Payroll Recruitment Nursing Intake Authorizations and Retention
Resolve escalations related to staffing caregivers and patient coverage
Ensure accurate and timely documentation of coordination activities
Track and report key performance metrics including unstaffed hours overtime response times and complaints
Ideal Qualifications:
Senior operational leadership experience in home care or healthcare coordination
Strong knowledge of NY home care regulations and labor laws
Proven experience managing large high-volume teams
Highly organized with strong decision-making skills
Ability to lead under pressure and resolve complex staffing challenges
To apply please send your resume to Required Experience:
Director
A high-volume New Yorklicensed home care agency is seeking a senior-level Director of Coordination to oversee all care coordination operations. This role ensures uninterrupted patient coverage efficient caregiver utilization regulatory compliance and consistent team performance across the organizati...
A high-volume New Yorklicensed home care agency is seeking a senior-level Director of Coordination to oversee all care coordination operations. This role ensures uninterrupted patient coverage efficient caregiver utilization regulatory compliance and consistent team performance across the organization.
Responsibilities Include:
Oversee all care coordination operations across the agency
Manage Care Coordinators and Supervisors enforcing accountability and performance standards
Ensure full staffing of authorized cases and rapid response to callouts and emergencies
Oversee live-in split cases overtime usage and scheduling adjustments
Collaborate closely with HR Payroll Recruitment Nursing Intake Authorizations and Retention
Resolve escalations related to staffing caregivers and patient coverage
Ensure accurate and timely documentation of coordination activities
Track and report key performance metrics including unstaffed hours overtime response times and complaints
Ideal Qualifications:
Senior operational leadership experience in home care or healthcare coordination
Strong knowledge of NY home care regulations and labor laws
Proven experience managing large high-volume teams
Highly organized with strong decision-making skills
Ability to lead under pressure and resolve complex staffing challenges
To apply please send your resume to Required Experience:
Director
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