Business Support Analyst

Glen Allen, VA - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Business Support Analyst

Job Location: Glen Allen VA 23059
Job Duration: 6 Months Extension

Schedule: Monday thru Friday 08:00 AM 05:00 PM

In-Office: 4 days/week

Description:

We are seeking a detail-oriented and reliable temporary contractor to support the Mortgage operations of the Retail and Correspondent Desk.
This role will collaborate closely with Loan Officers Lenders and other internal departments and individuals to ensure the accurate and timely maintenance of customer loan data.
The ideal candidate will bring a foundational understanding of mortgage operations strong analytical and mathematical abilities and a commitment to operational excellence.

Key Responsibilities:

Process loan updates and lock changes in alignment with established pricing and eligibility guidelines.
Assist in the testing validation and documentation of updates to pricing and eligibility rules.
Support reporting tracking and audit activities to promote transparency accuracy and compliance across Lock Desk operations.
Communicate effectively with internal partners to resolve issues and ensure smooth loan pipeline management.

Required Skills & Experience:

Above average mathematical skills including the ability to accurately work with fractions percentages and basic calculations essential to pricing and lock scenarios.
Proficiency in Microsoft Office Suite with strong capabilities in Excel.
Prior experience in the mortgage industry was preferred.
Excellent written and verbal communication skills.
Exceptional organizational and time management skills with the ability to prioritize and manage multiple tasks simultaneously.
Strong analytical thinking attention to detail and problem solving abilities.
Demonstrated commitment to high quality customer service in a fast paced environment.
Ability to work collaboratively with cross functional teams.
Accurate and efficient data entry skills.
Experience with Empower Encompass or PollyEx is a plus.

Job Title: Business Support Analyst Job Location: Glen Allen VA 23059 Job Duration: 6 Months Extension Schedule: Monday thru Friday 08:00 AM 05:00 PM In-Office: 4 days/week Description: We are seeking a detail-oriented and reliable temporary contractor to support the Mortgage operati...