IT Operations Director – Data Center & AI Infrastructure

MatchPoint Solutions is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada China Ireland UK Brazil and India. Through our culture of innovation we inspire build and deliver business results from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position please send over your updated resume. We look forward to hearing from you!

IT Operations Director Data Center & AI Infrastructure

6 Months CTH

Onsite - Kansas City KS

$80 - $85/hr on W2

Position Overview

The IT Operations Director is responsible for leading managing and evolving the organizations data center ecosystem ensuring high availability security scalability and operational excellence across traditional and AI-optimized infrastructure. This role oversees all aspects of data center operations-including compute storage networking power cooling and capacity planning-while driving modernization automation and alignment with business and AI workload demands.

This position requires deep expertise in enterprise-class data centers cloud and hybrid architectures and the emerging requirements of AI/ML environments. The Director will lead cross-functional teams optimize operational processes manage vendors and ensure adherence to industry best practices and compliance standards.

Key Responsibilities

Strategic Leadership & Planning

• Own the vision and roadmap for enterprise and AI-focused data center infrastructure.
• Drive strategy for high-density AI compute clusters GPU infrastructure and next-generation cooling and power systems.
• Define capacity planning models for compute storage and network resources aligned with business and AI workload growth.
• Partner with executive leadership security DevOps and data science teams to ensure the data center can support evolving AI and cloud initiatives.
• Evaluate new technologies to improve efficiency and competitiveness.

• Oversee day-to-day operations of all corporate data centers colocation facilities and critical environments.
• Ensure 24/7 availability performance and resilience of the data center ecosystem.
• Manage facility infrastructure including UPS generators PDUs cooling systems and environmental monitoring.
• Establish rigorous operational procedures runbooks and change management controls.
• Maintain compliance with relevant standards.

• Lead architecture and operations of AI clusters (GPU servers high-speed fabric RDMA InfiniBand high-density racks).
• Optimize power usage effectiveness (PUE) and thermal management for AI workloads.
• Ensure scalable storage systems to support large model training and data pipelines.
• Collaborate with ML/AI teams to understand workload characteristics and infrastructure impact.

• Direct and mentor teams responsible for data center operations infrastructure engineering facilities management and network operations.
• Build a culture of accountability continuous improvement and automation.
• Set performance standards manage staffing needs and oversee on-call rotations.

• Implement orchestration and automation tools for monitoring patching provisioning and incident response.
• Drive adoption of DCIM platforms to increase operational efficiency and asset visibility.
• Lead hybrid cloud operations and migration strategies when appropriate.

• Manage multi-million-dollar budgets for data center infrastructure operations and modernization.
• Oversee relationships with hardware vendors colocation providers MSPs and service partners.
• Negotiate contracts for equipment procurement maintenance and support services.

• Establish disaster recovery strategies and ensure failover capability for critical systems.
• Maintain security controls for physical and logical access to the data center.
• Conduct regular risk assessments audits and capacity reviews.

• Bachelors degree in Computer Science Information Technology Engineering or equivalent experience.
• 10 years of experience in data center operations infrastructure engineering or similar roles.
• 5 years leading teams in high-availability mission-critical environments.
• Deep expertise in:
  • Data center facility systems (power distribution cooling physical security)
  • Virtualization and container platforms
  • High-performance networking
  • Storage architectures for enterprise and AI workloads
  • Monitoring DCIM and automation frameworks

• Experience building or operating AI Data Centers at scale.
• Knowledge of liquid cooling systems.
• Certifications such as CDCDP CDCTP ITIL PMP or equivalent.
• Strong understanding of cybersecurity for data centers.

• Strong leadership communication and cross-department collaboration.
• Strategic thinker able to bring structure to complex operations.
• Ability to lead in high-pressure rapidly evolving technology environments.
• Excellent problem-solving and decision-making skills.
• Looking for long term commitment and growth in the role potential to become VP level.
• Assist in Road Map for future needs.

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.