Internal Services Professional 1

Columbia, IN - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan offering strategic talent solutions to clients worldwide. The opportunity below is with one of our clients a leading global medical technology company. This organization provides a wide range of diagnostic imaging and laboratory diagnostics as well as advanced therapies and digital health services. Its solutions span prevention and early detection through diagnosis treatment and follow-up care empowering healthcare providers worldwide.

Job Title: Internal Services Professional 1

Location: Columbia SC 29210

Duration: 12 Months

Job Type: Temporary Assignment

Work Type: Onsite

Shift: 8AM 5PM shift; 5-day workweek with Saturday and Sunday off

Job Description

Seeking candidate to work full time in the Sustainability Unit (SU) located in Columbia SC. This position includes the goal to convert to a client employee based on business
needs candidate performance and dependability.

JOB RESPONSIBILITIES:

The position is two-fold. Candidates will complete tasks covering inbound mailroom workflows (to include mail pickup sorting drop-off by mailing address scanning documents and resolving associated exceptions and tasks) and inbound processing of documents (to include manual capture of utility invoice data in combination with validation of data captured via automation).
Overall this role requires routine work that follows an established system of operation with a high degree of accuracy and efficiency.

PRE-TRAINING REQUIREMENT:

Successful completion of UBK (Utility Bill Knowledge) training 2-day foundation-level course provided to familiarize new hires with utility industry terminology invoice formatting and billing structures.
After completion hire will move to department for OTJ training.

JOB RESPONSIBILITIES: DETAIL:

Complete mailroom workflows to include:

Mail pickup
Sorting drop-off by mailing address
Scanning documents
Resolving associated exceptions and tasks

Complete inbound processing of documents to include:

Visually validate data captured via automation to ensure accuracy
Utilize UBK training to manually capture utility invoice data per established processes capturing summary or detailed charge and usage line items
Participate in the reevaluation of current processes and offer suggestions to improve the effectiveness and efficiency of each process
Complete assigned tasks per established Standard Operating Procedures (SOPs) meeting or exceeding Key Performance Indicators (KPIs) and other duties as assigned

REQUIRED KNOWLEDGE SKILLS EDUCATION AND/OR EXPERIENCE:

High School diploma or state-recognized GED
10-key by touch; minimum 8000 keystrokes per hour with less than 3% error rate
Strong initiative confidence willingness to learn and recover from mistakes
Excellent time management punctuality and reliability
Strong research and problem-solving skills
Strong organizational skills and detail-oriented
Strong verbal and written communication skills
Good teamwork and interpersonal skills

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan offering strategic talent solutions to clients worldwide. The opportunity below is with one of our clients a leading global medical technology company. This organization provides a wide range of ...