Internal Services Professional 1
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Job Location:
Columbia, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Description:
Seeking candidate to work full time in the Sustainability Unit (SU) located in Columbia SC. This position includes the goal to convert to a client employee based on business
needs candidate performance and dependability.
SCHEDULE: 8AM 5PM shift; 5-day workweek with Saturday and Sunday off
REMOTE WORKING: N/A
JOB RESPONSIBILITIES: SUMMARY: The position is two-fold. Candidates will complete tasks covering inbound mailroom workflows (to include mail pickup sorting drop-off by mailing address scanning documents and resolving associated exceptions and tasks) and inbound processing of documents (to include manual capture of utility invoice data in combination with validation of data captured via automation). Overall this role requires routine work that follows an established system of operation with a high degree of accuracy and efficiency.
PRE-TRAINING REQUIREMENT: Successful completion of UBK (Utility Bill Knowledge) training 2-day foundation-level course provided to familiarize new hires with utility industry terminology invoice formatting and billing structures. After completion hire will move to department for OTJ training.
JOB RESPONSIBILITIES: DETAIL:
Complete mailroom workflows to include:
- Mail pickup
- Sorting drop-off by mailing address
- Scanning documents
- Resolving associated exceptions and tasks
Complete inbound processing of documents to include:
- Visually validate data captured via automation to ensure accuracy
- Utilize UBK training to manually capture utility invoice data per established processes capturing summary or detailed charge and usage line items
- Participate in the reevaluation of current processes and offer suggestions to improve the effectiveness and efficiency of each process
- Complete assigned tasks per established Standard Operating Procedures (SOPs) meeting or exceeding Key Performance Indicators (KPIs) and other duties as assigned
REQUIRED KNOWLEDGE SKILLS EDUCATION AND/OR EXPERIENCE:
- High School diploma or state-recognized GED
- 10-key by touch; minimum 8000 keystrokes per hour with less than 3% error rate
- Strong initiative confidence willingness to learn and recover from mistakes
- Excellent time management punctuality and reliability
- Strong research and problem-solving skills
- Strong organizational skills and detail-oriented
- Strong verbal and written communication skills
- Good teamwork and interpersonal skills
Enable Skills-Based Hiring No $(function() $(.qualPlaceHolder).each(function() if($(this).parents(#jsLegend).length ! 1 $(this).find(ul).length 0) var requested $(this).attr(requested); var presented $(this).attr(presented); var dynamicId $(this).attr(id); var text $(this).attr(text); var readOnly ($(this).attr(edit) true); var flexibleScaleLevels $(this).attr(flexibleScaleLevels); var flexibleScaleLevelNames $(this).attr(flexibleScaleLevelNames); new ( element: $(this) readOnly: readOnly requested: requested presented : presented dynamicId : dynamicId text : text flexibleScaleLevels : flexibleScaleLevels flexibleScaleLevelNames : flexibleScaleLevelNames ).initialize(); ) ); Qualification needs candidate performance and dependability.
SCHEDULE: 8AM 5PM shift; 5-day workweek with Saturday and Sunday off
REMOTE WORKING: N/A
JOB RESPONSIBILITIES: SUMMARY: The position is two-fold. Candidates will complete tasks covering inbound mailroom workflows (to include mail pickup sorting drop-off by mailing address scanning documents and resolving associated exceptions and tasks) and inbound processing of documents (to include manual capture of utility invoice data in combination with validation of data captured via automation). Overall this role requires routine work that follows an established system of operation with a high degree of accuracy and efficiency.
PRE-TRAINING REQUIREMENT: Successful completion of UBK (Utility Bill Knowledge) training 2-day foundation-level course provided to familiarize new hires with utility industry terminology invoice formatting and billing structures. After completion hire will move to department for OTJ training.
JOB RESPONSIBILITIES: DETAIL:
Complete mailroom workflows to include:
- Mail pickup
- Sorting drop-off by mailing address
- Scanning documents
- Resolving associated exceptions and tasks
Complete inbound processing of documents to include:
- Visually validate data captured via automation to ensure accuracy
- Utilize UBK training to manually capture utility invoice data per established processes capturing summary or detailed charge and usage line items
- Participate in the reevaluation of current processes and offer suggestions to improve the effectiveness and efficiency of each process
- Complete assigned tasks per established Standard Operating Procedures (SOPs) meeting or exceeding Key Performance Indicators (KPIs) and other duties as assigned
REQUIRED KNOWLEDGE SKILLS EDUCATION AND/OR EXPERIENCE:
- High School diploma or state-recognized GED
- 10-key by touch; minimum 8000 keystrokes per hour with less than 3% error rate
- Strong initiative confidence willingness to learn and recover from mistakes
- Excellent time management punctuality and reliability
- Strong research and problem-solving skills
- Strong organizational skills and detail-oriented
- Strong verbal and written communication skills
- Good teamwork and interpersonal skills
Additional Details
- Does this worker qualify for overtime : Yes
- Scorecard Category : Professional
- Commercial Title : Data Capture Specialist 1
- Vaccination Notice : This position requires Contingent Workers to be fully vaccinated against COVID-19 unless they are granted a medical or religious exemption.
- Is this position for a pre-identified (PAYROLLED) candidate : RECRUITED
- If this is a pre-identified (PAYROLLED) candidate please see note below and provide the following: : Name: Email Address: Phone Number: Pay Rate: Please also attach the pre-identified candidates resume
- Will this contingent worker require a computer or systems access or utilize a timeclock : Yes
- Time System : Fieldglass
- Timeclock/Shift : Fieldglass1
- Enter Shift Start and End Time : 8:00AM - 5:00PM
- Is there potential for this to convert to a full time position : Yes
- Non-Employee Class : Temporary Agency Worker
- Will the worker be required to travel for client : No
- Is there potential for this assignment to be extended beyond 13 weeks : Yes
- Type of assignment : Full-time
| Qualification | Assessment |
|---|---|
| Must Have | |
| Admin | |
| CCWSCSVCC | No |
Key Skills
- Close Protection
- Credit Control
- Customer Service
- Government
- Analytics
