Network Operations Tools Engineer

Job Title:

Network Operations - Tools Engineer (Hybrid Onsite)

Location:

Essex County NJ

Duration:

6 months

Interview Process:

Webcam Interview

Job Description

Job Description:

• Recommend Design and Integrate monitoring alerting solutions within SolarWinds with ServiceNow integration.

• Experience with creating / modifying customized dashboards leveraging Power BI / SolarWinds SQL Tables a must

• Perform requirements gathering necessary to design and build infrastructure / applications enterprise monitoring systems.

• Perform analysis and make recommendations on tools design that meets industry best practice for monitoring and troubleshooting.

• Validate the system for functionality performance fault tolerance and operational readiness.

• Work closely with operational support teams such as Network Windows and Cyber Security to provide a holistic monitoring solution.

• Execute detailed network / server discovery device monitoring topology visualization

• Assist with identifying root cause analysis (RCA) capabilities.

• Identify issues develop and maintain processes that address and resolve them (and be sure to communicate/alert stakeholders as needed).

• Assist to make enhancements (SolarWinds) and troubleshoot issues as they occur.

• Proactively put forward ideas that support operational & project objectives (e.g. development testing solutions and tools).

• Maintain runbooks logs and records in accordance with ITIL best practices via Service Now.

• Stay on top of state-of-health monitoring and SLA targets.

• Perform special projects and initiatives as assigned.

Preferred skills:

• 3 years of hands-on experience with enterprise Monitoring and Observability platforms including implementation customization and operational support.

• Subject Matter Expert (SME) in SolarWinds Monitoring Solutions (required) including core components platform architecture alerting reporting and performance optimization.

• Strong hands-on experience integrating and supporting monitoring tools including:

• SolarWinds

• ServiceNow (event incident and workflow integrations)

• Experience with advanced monitoring and correlation platforms such as Datadog and Big Panda (highly desirable).

• Working knowledge of Syslog and SNMP v2/v3including:

• Trap forwarding and receiving

• Configuration validation and troubleshooting

• Proven experience in automation of repeatable monitoring tasks including:

• Event and alert automation

• Report generation and scheduling within SolarWinds

• Ability to diagnose and resolve complex technical issues across infrastructure applications and network monitoring domains.

• Experience in configuring and managing:

• Monitoring profiles

• Polling policies

• Thresholds and alert conditions

• Platform administration experience supporting large-scale enterprise monitoring environments ensuring stability scalability and performance.

• Demonstrated ability to manage and coordinate across multiple monitoring tools and integrations in a hybrid environment.

• Strong collaboration skills with the ability to coordinate effectively with SolarWinds Platform Administrators infrastructure teams and operations stakeholders.

Top Skills & Years of Experience

Required/Desired Skills

Recruiter Details:

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