Senior Accounts Receivable Order-to-Cash Specialist
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Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
PLEASE SUBMIT YOUR CV IN ENGLISH
Senior Accounts Receivable / Order-to-Cash Specialist
Location: Remote (EST hours preferred) REMOTE
Employment Type: Full-Time
Monthly Base Salary: $1500 $1800 USD (depending on experience)
Performance-Based Bonus: $300 $500 USD/month (based on collection effectiveness aging
reduction and overall AR outcomes)
Overview
We are seeking a highly motivated and experienced Senior Accounts Receivable / Order-to-Cash
Specialist to fully own the collections and order-to-cash process in a standalone role. This position
plays a critical role in maintaining healthy cash flow managing a high-volume and complex AR
portfolio and partnering cross-functionally with Sales Finance and Operations.
This is not a general accounting or month-end close role. Instead this position is ideal for a senior-level
AR professional who is hands-on detail-oriented persistent and focused on dispute resolution
cash collection and process improvement.
Key Responsibilities
Accounts Receivable & Collections Ownership
Manage the full order-to-cash lifecycle from invoicing through payment application and
collection.
Maintain and pursue a high-volume AR portfolio including:
o Current customer collections
o Complex and aged balances (2 years)
Proactively follow up with customers via email and phone to drive timely resolution and
payments.
Accurately apply incoming payments (ACH wire check credit memo) and document activity
in NetSuite/CRM.
Dispute Resolution & Cross-Functional Collaboration
Investigate and resolve:
o Invoice discrepancies
o Short payments
o Chargebacks and deductions
Partner with Sales Finance and Ops teams to resolve issues and unblock payments.
Act as the main point of contact for customer inquiries regarding billing and payment.
Escalate high-risk accounts with clear recommendations.
Reporting Aging & Cash Flow Support
Prepare and maintain weekly AR aging reports and collection status updates.
Provide insights into customer risks legacy AR cleanup and collection KPIs.
Assist with AR reconciliations and audit support (as needed limited scope).
Process Improvement & Systems Scalability
Identify ways to reduce manual work improve AR workflows and drive automation.
Help build better invoicing cadence dispute tracking and documentation standards.
Contribute to system optimization efforts especially in NetSuite.
Help establish AR best practices to support scaling operations.
Qualifications & Experience
4 years of progressive Accounts Receivable / Collections experience ideally in high
volume environments.
Proven success managing complex portfolios including aged AR.
Strong knowledge of AR processes collections strategies and customer workflows.
Hands-on experience with ERP systems (NetSuite preferred).
Excellent English communication skills written and verbal.
Confident handling inbound and outbound customer phone calls.
Detail-oriented self-motivated and organized.
Experience collaborating with distributed and cross-functional teams is a plus.
Ability to work EST-aligned hours.
Senior Accounts Receivable / Order-to-Cash Specialist
Location: Remote (EST hours preferred) REMOTE
Employment Type: Full-Time
Monthly Base Salary: $1500 $1800 USD (depending on experience)
Performance-Based Bonus: $300 $500 USD/month (based on collection effectiveness aging
reduction and overall AR outcomes)
Overview
We are seeking a highly motivated and experienced Senior Accounts Receivable / Order-to-Cash
Specialist to fully own the collections and order-to-cash process in a standalone role. This position
plays a critical role in maintaining healthy cash flow managing a high-volume and complex AR
portfolio and partnering cross-functionally with Sales Finance and Operations.
This is not a general accounting or month-end close role. Instead this position is ideal for a senior-level
AR professional who is hands-on detail-oriented persistent and focused on dispute resolution
cash collection and process improvement.
Key Responsibilities
Accounts Receivable & Collections Ownership
Manage the full order-to-cash lifecycle from invoicing through payment application and
collection.
Maintain and pursue a high-volume AR portfolio including:
o Current customer collections
o Complex and aged balances (2 years)
Proactively follow up with customers via email and phone to drive timely resolution and
payments.
Accurately apply incoming payments (ACH wire check credit memo) and document activity
in NetSuite/CRM.
Dispute Resolution & Cross-Functional Collaboration
Investigate and resolve:
o Invoice discrepancies
o Short payments
o Chargebacks and deductions
Partner with Sales Finance and Ops teams to resolve issues and unblock payments.
Act as the main point of contact for customer inquiries regarding billing and payment.
Escalate high-risk accounts with clear recommendations.
Reporting Aging & Cash Flow Support
Prepare and maintain weekly AR aging reports and collection status updates.
Provide insights into customer risks legacy AR cleanup and collection KPIs.
Assist with AR reconciliations and audit support (as needed limited scope).
Process Improvement & Systems Scalability
Identify ways to reduce manual work improve AR workflows and drive automation.
Help build better invoicing cadence dispute tracking and documentation standards.
Contribute to system optimization efforts especially in NetSuite.
Help establish AR best practices to support scaling operations.
Qualifications & Experience
4 years of progressive Accounts Receivable / Collections experience ideally in high
volume environments.
Proven success managing complex portfolios including aged AR.
Strong knowledge of AR processes collections strategies and customer workflows.
Hands-on experience with ERP systems (NetSuite preferred).
Excellent English communication skills written and verbal.
Confident handling inbound and outbound customer phone calls.
Detail-oriented self-motivated and organized.
Experience collaborating with distributed and cross-functional teams is a plus.
Ability to work EST-aligned hours.
Required Experience:
Manager
Key Skills
- Data Entry
- Customer Service
- Collection calls
- A/R Management
- credit memos
- Past due Account
- General Ledger Accounting
- Accounting
- CMA
- Excel
- Payment Plans
- Account Balances
- Credit Card
- Financial statement
- Special projects
About Company
ECo provides growth-minded founders and CEOs with a tight-knit peer community to accelerate leadership and startup scaling through confidential forums, immersive retreats, and transparent peer learning. Founder Org is an invite-only CEO group.
